Base Camp Operations Manager

2 weeks ago


Oak Hill, West Virginia, United States BSA Summit Group Full time
{"Job Title": "Trek Base Camp Manager", "Job Description": "Job Overview

As a key member of the BSA Summit Group team, the Trek Base Camp Manager plays a vital role in ensuring a seamless and enjoyable experience for our guests. This position requires a high level of emotional intelligence, active participation in team dynamics, and a strong customer service orientation.

Key Responsibilities
  • Greet guests upon arrival and provide essential information about the Summit evening program, dining hall hours, and store hours.
  • Facilitate evening activities in trek camp, maintaining a clean, organized, and safe work environment.
  • Abide by policies and procedures outlined in the BSA Summit Group staff handbook.
Requirements
  • Be at least 18 years old.
  • Be familiar with or willing to learn BSA and Scouting program information.
  • Ability to use Microsoft Teams daily for work-related communication and coordination.
  • Be or become a registered member of Scouting America.
Performance Expectations
  • Improve guest satisfaction during their Trek Base Camp experience.
  • Implement at least three improvements in Trek Base Camp.
Physical Demands

Up to 10 hours a day of standing, walking, hiking, and lifting up to 70 pounds. Must pass a physical exam and meet BSA Summit Group height and weight requirements.

Uniform and Housing

Summit staff uniform and 10x12' platform tent in Staff Camp.

Working Hours

45-55 hours per week.

", "lang_code": "en"}

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