Director of Product, Payments

5 days ago

Austin, Texas, United States EMS LINQ Full time
About the Role

We are seeking an accomplished and strategic Director of Product to lead the refinement and enhancement of our payment product roadmap. The ideal candidate will showcase a customer-centric approach, adeptly aligning product development with customer needs while concurrently developing and executing a comprehensive strategic roadmap.

Primary Objectives
  • Evaluate and enhance the existing product roadmap with a strategic focus.
  • Ensure alignment with customer expectations and industry trends.
  • Contribute to the company's strategic growth, highlighting the mission-driven aspect of serving schools and students.
  • Have a proactive and self-motivated mindset, with a 'can-do' attitude; able to roll up sleeves and prioritize key deadlines.
  • Data driven product management and ownership of product KPIs and OKRs across the entire customer engagement journey.
Responsibilities
  • Oversee our Payments products used by school district administrators, parents, and students.
  • Lead a team of Product Managers to help drive execution upon your vision and strategy.
  • Work with senior leadership, and cross-functional team members, to develop and execute on the company's payment strategy.
  • Build trust and influence across teams, stakeholders, and the global organization.
  • Ensure compliance with all regulatory standards and guidelines related to payments.
  • Engage with customers, partners, and stakeholders to gather feedback and insights, ensuring our products continue to serve and exceed market expectations.
Requirements
  • 10 years' experience in payments, SaaS-based and mobile applications.
  • Proven experience in product management with a focus on payments and strategic roadmap development.
  • Demonstrated success in team leadership and mentorship.
  • Familiarity with the education sector and mission-driven initiatives.
  • Strong analytical and problem-solving skills.
  • Effective communication and collaboration abilities.
What We Offer
  • Remote working environment.
  • Ability to work in a physical office, if near one of our offices (Wilmington, Irvine, and Austin).
  • One America 401k plan with 4% employer matching on total earnings, not just base (100% fully vested).
  • Company Bonus Plan or Target Sales Commission Plan.
  • Flexible Open Paid Time Off Plan.
  • Paid Parental Leave Policy.
  • 10 paid holidays.
  • 16 hours of paid volunteer time.
  • Blue Cross Blue Shield benefit network (medical/dental/vision).
  • Low-deductible PPO option or HDHP option with employer contributed HSA.
  • Dental with child orthodontia.
  • 100% Employer paid Short Term Disability/Long Term Disability/Basic Life/Accidental Death & Dismemberment Insurance.
  • Health and wellness benefits including gym and Headspace reimbursement.
  • Professional development opportunities.

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