Principal Product Manager, Payments

4 days ago

Austin, Texas, United States Gusto Full time

About Gusto

Gusto is a leading provider of modern, online people platforms that empower small businesses to take care of their teams. Our comprehensive suite of services includes full-service payroll, health insurance, 401(k)s, expert HR, and team management tools. With offices in Denver, San Francisco, and New York, we serve over 300,000 businesses nationwide.

Our Mission

We strive to create a world where work empowers a better life, starting right here at Gusto. To achieve this, we're committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our company culture.

About the Role

The Principal Product Manager, Payments will be responsible for developing technology that expands and enhances payment rails and methods across the US. This will enable seamless money movement and solidify our customer ledger and reconciliation platforms for reliability.

About the Team

This role is part of the Payments team at Gusto, ensuring that our 300,000+ small and medium businesses and millions of their employees receive timely payments. You will work closely with Engineers and Designers to build the roadmap, set strategic priorities, and ensure the successful implementation of our payments stack.

Key Responsibilities

  • Create a multi-year strategy for the US payment infrastructure to meet key organizational OKRs
  • Work cross-functionally with Design, Engineering, and Revenue teams to develop, launch, and manage/rearchitect payments infrastructure
  • Ensure timely and consistent money movement through our existing payments infrastructure
  • Collaborate with partners in Accounting, Legal, Compliance, and Payroll Services to enhance product offerings and serve customers better
  • Communicate work across technical and non-technical decision-makers and manage dependencies across other product development teams
  • Conduct market research to inform strategy, measure performance against key indicators, and inform future improvements

Requirements

  • 8+ years of experience in payments or payments-related fields, including understanding of money movement in the US and integrations with third-party payment systems
  • Familiarity with payments regulations
  • Ability to translate business requirements into technical specifications and work closely with the engineering team to deliver remarkable solutions
  • Excellent communication and collaboration skills to bring others along various partners
  • High judgment to take decisions based on first principles and make trade-offs

What We Offer

We offer a competitive cash compensation range for this role, with a base salary of $181,000 to $223,000 in Denver and most remote locations, and $212,000 to $262,000 in San Francisco and New York. Final offer amounts are determined by multiple factors, including candidate location, experience, and expertise.

Work Arrangements

Employees based in our physical office locations will be expected to work from the office on designated days, approximately 2-3 days per week. We also offer flexible work arrangements for remote employees, requiring a secure, reliable, and consistent internet connection.

Our Commitment to Diversity and Inclusion

We're proud to be an equal opportunity employer, committed to providing a workplace that's inclusive and respectful. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity, or expression, or other applicable legally protected characteristic.

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