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Principal Product Manager, Payments

2 months ago


Austin, Texas, United States Gusto Full time

About Gusto

Gusto is a leading provider of modern, online people platforms that empower small businesses to take care of their teams. Our comprehensive suite of services includes full-service payroll, health insurance, 401(k)s, expert HR, and team management tools. With offices in Denver, San Francisco, and New York, we serve over 300,000 businesses nationwide.

About the Role:

The Principal Product Manager, Payments will be responsible for developing and implementing technology that enables seamless payment rails and methods across the US. This includes building and solidifying our customer ledger and reconciliation platforms for reliability. You will work closely with cross-functional teams to develop, launch, and manage our payments infrastructure.

About the Team:

You will be part of the Payments team at Gusto, which ensures that our 300,000+ small and medium businesses and millions of their employees are getting paid on time, every time. Your work will be foundational to the payment solutions offered by Gusto, and you will collaborate with Engineers and Designers to build the roadmap, set strategic priorities, and ensure successful implementation.

Key Responsibilities:

  • Create a multi-year strategy for the US payment infrastructure to meet key organizational OKRs
  • Work cross-functionally with Design, Engineering, and Revenue teams to develop, launch, and manage payments infrastructure
  • Ensure timely and consistent money movement through our existing payments infrastructure
  • Collaborate with partners in Accounting, Legal, Compliance, and Payroll Services to design and enhance product offerings
  • Communicate work across technical and non-technical decision-makers and manage dependencies across other product development teams
  • Conduct market research to inform strategy, measure performance, and inform future improvements

Requirements:

  • 8+ years of experience in payments or payments-related fields, including understanding of money movement in the US and integrations with third-party payment systems
  • Familiarity with payments regulations
  • Ability to translate business requirements into technical specifications and work closely with the engineering team
  • Excellent communication and collaboration skills to bring others along
  • High judgment to take decisions based on first principles and make trade-offs

What We Offer:

We offer a competitive salary range of $181,000 to $223,000 in Denver and most remote locations, and $212,000 to $262,000 in San Francisco and New York. Final offer amounts are determined by multiple factors, including candidate location, experience, and expertise. We also offer a collaborative and inclusive workplace, both physically and virtually.

Work Arrangements:

Employees based in Denver, San Francisco, and New York will be expected to work from the office on designated days approximately 2-3 days per week. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.

Equal Opportunity Employer:

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic.