Infrastructure Operations Specialist

1 week ago


Wichita Falls, Texas, United States Koch Industries Full time
About the Role

We are seeking an experienced Infrastructure Operations Analyst to join our Process Control Support team at Flint Hills Resources. As a key member of our team, you will be responsible for ensuring the reliable and secure operation of IT infrastructure supporting critical plant control systems.

Key Responsibilities
  • Troubleshoot and resolve complex technical problems involving multiple systems, storage, and network components
  • Monitor system & network performance using standard tools, creating baselines, and capacity planning
  • Respond to system & network incidents according to established operating procedures
  • Create and maintain documentation of system & network infrastructure, processes, configurations, etc.
  • Perform move/add/change requests for system and network infrastructure
  • Ensure systems are kept up to date with security patches, antivirus pattern files
  • Maintain relationships with customers and peers to support both on-site and remote infrastructure
  • Participate in projects involving multiple capabilities, customers, and vendors
Requirements
  • Experience managing system and/or network infrastructure
  • Experience troubleshooting and resolving complex technical problems involving multiple systems, storage, and network components
  • Willing and able to be on-call on a rotational basis and to respond to calls 24/7 for emergency response
  • Willingness to travel (up to 15%)
Preferred Qualifications
  • Experience in process control and/or industrial environments
  • Experience with server virtualization
  • Experience with Cisco and/or Fortinet infrastructure
  • Experience with multi-domain environments
About Koch Companies

As a Koch company, Flint Hills Resources is an industry-leading refining company making the oil and transportation products that keep the world moving. We make a large supply of fuel for gas stations and airports in addition to transporting crude oil, natural gas liquids, and refined products through 4,000+ miles of pipeline - delivering energy to farmers, manufacturers, and families.

Our team champions innovation and excellence to help power modern life. At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Benefits

We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave, and adoption assistance.

Specific eligibility criteria is set by the applicable Summary Plan Description, policy, or guideline, and benefits may vary by geographic region.



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