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Client Relations Specialist

2 months ago


Chicago, Illinois, United States Ritholtz Wealth Management Full time

About Ritholtz Wealth Management
Ritholtz Wealth Management is a rapidly expanding financial advisory firm based in New York City, serving clients nationwide.

Position Overview
We are a forward-thinking Registered Investment Advisory (RIA) firm in search of enthusiastic and career-driven professionals who excel in a vibrant and collaborative atmosphere, embracing the challenges of delivering outstanding service to our clientele.

Client Interaction
Many of our clients have engaged with us through our extensive media presence, which includes multiple weekly podcasts available on various platforms. Our team thrives in a dynamic environment, working together to shape the future of investing. We aim to enhance client outcomes through innovative content, advanced technology solutions, and proven investment strategies.

Key Responsibilities
A typical day as a Client Service Associate may involve:
- Building and nurturing relationships with new and existing clients through proactive communication.
- Managing the client onboarding process, which includes tasks such as opening brokerage accounts, establishing cash management needs, and facilitating online reporting access.
- Performing various administrative duties to support client relationships as directed by the Advisor, ensuring all activities are accurately logged in the firm's CRM system.
- Engaging in special projects or assignments to address complex issues as they arise.

Ideal Candidate Profile
This role may be suitable for you if:
- You possess client service experience within an RIA.
- You have a keen eye for detail and exceptional organizational skills.
- You enjoy tackling challenges and devising creative solutions.
- You are passionate about assisting clients in achieving their financial objectives.
- You have strong communication skills, both written and verbal, and can convey information clearly.
- You are adaptable, eager to learn, and thrive in collaborative environments.

Qualifications
To be successful in this position, you should have:
- A minimum of 1 year of experience in an RIA or Wealth Management setting.
- Familiarity with major custodians, such as Fidelity and Charles Schwab, in a professional context.
- Proficiency in computer applications, including Salesforce and Microsoft Office Suite.
- A bachelor’s or associate degree is preferred.

Additional Skills
Experience with NetDocs and Docusign is a plus.

Why Ritholtz Wealth Management?
We offer a supportive and inclusive workplace culture with numerous benefits, including:
- A comprehensive benefits package.
- 401(k) plan with matching contributions.
- Generous paid time off and parental leave.
- Opportunities for community involvement and volunteering.
- Quarterly profit-sharing distributions after one year of employment.

Compliance
We adhere to E-Verify standards and will confirm work authorization as required.