Patient Care Coordinator
3 weeks ago
About the Role
MD Now is seeking a dedicated Patient Representative - Part Time to join our team. As a Patient Representative, you will play a vital role in providing exceptional patient care and ensuring a positive experience for our patients.
Key Responsibilities
- Check-in patients in a timely manner and ensure all Web Check-in procedures are followed.
- Answer phone calls to the clinic and provide information or refer questions to others as needed.
- Verify insurance timely and accurately.
- Ensure the occupational clients preference card is followed and occupational procedures are completed.
- Review all patient paperwork to ensure completeness and collect necessary insurance / demographic information.
- Complete Daily Balance Checklist after each shift, including all forms of payment are accounted for and documented.
- Be willing to travel/float between all MD Now locations within assigned Area preferred.
Requirements
- 1 year of clinical experience in a patient care setting is preferred.
- Obtain BLS certification within 30 days of start required.
- Strong customer service skills.
- Ability to work with multiple computer programs.
About MD Now
MD Now urgent care is a physician-led team of healthcare professionals providing high-quality healthcare through a comprehensive lineup of urgent care and occupational health services during convenient hours. We are affiliated with HCA Florida Healthcare, the state's largest provider of healthcare services, allowing us to access expertise across many medical specialties beyond the patient's urgent care visit, should they need it.
Why Work with Us
We are a family of 270,000 dedicated professionals who value diversity and are committed to making a positive difference for patients in our communities. We offer a total rewards package that supports the health, life, career, and retirement of our colleagues, including comprehensive medical coverage, additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, and more.
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