Patient Care Coordinator
2 months ago
Location: Coral Gables, FL
Employment Type: Full-Time
Salary: Base + Commission
About Us
Chopra Plastic Surgery is an award-winning cosmetic surgery practice known for its cutting-edge techniques and dedication to delivering the highest level of patient care. With a commitment to innovative procedures and outstanding results, our Miami location continues our tradition of offering a luxury experience in facial aesthetics. Our team of board-certified surgeons and skilled staff work together to provide safe, effective, and transformative treatments. We pride ourselves on being leaders in the industry, focusing on modern techniques, awake procedures, and enhanced recovery protocols to ensure the best possible outcomes for our patients.
Position Overview
We are looking for an organized and responsible Patient Care Coordinator with at least 3 years of experience in a plastic surgery office. The ideal candidate should be a team player who thrives in a fast-paced environment and is passionate about providing excellent patient care. Bilingual in English and Spanish is required.
Key Responsibilities:
- Manage patient inquiries and follow-ups.
- Perform consultations (virtually and in-person) to understand patient goals, discuss treatment options, and ensure a comprehensive understanding of the procedures offered.
- Track and maintain patient conversion data, manage spreadsheets, and prepare monthly reports.
- Coordinate surgery schedules, collect payments, and assist patients with financing options.
- Maintain and update patient records, including electronic medical records and implant data.
- Order and manage inventory for procedures, ensuring availability of necessary materials.
- Ensure all pre-surgery requirements are met.
- Provide patient education regarding procedures, recovery, and post-op care.
- Assist with administrative duties like answering phone calls, responding to emails, and coordinating appointments.
- Experience: Minimum of 3 years working in a plastic surgery office.
- Skills: Strong organizational abilities, attention to detail, excellent communication, and interpersonal skills.
- Traits: A responsible and motivated individual who can manage multiple priorities, deliver exceptional customer service, and maintain a professional demeanor at all times.
- Languages: Must be bilingual in English and Spanish.
- Competitive base salary plus commission after meeting sales thresholds.
- Paid time off.
- Full-time position with a Monday through Friday schedule.
Please submit your resume and cover letter to sarah@doctorchopra.com. Join Chopra Plastic Surgery and be part of a team that values innovation, patient care, and world-class surgical results
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