Patient Care Coordinator

2 days ago


Miami Beach, Florida, United States Mount Sinai Medical Center of Florida Full time
Job Title: Patient Representative Outpatient

Mount Sinai Medical Center of Florida is seeking a highly skilled and compassionate Patient Representative to join our team in the Outpatient Physician Practices department. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare providers.

Responsibilities:
  • Answer and direct phone calls in a timely and professional manner, ensuring that patients receive the necessary assistance and support.
  • Schedule appointments and record patient information accurately and efficiently, adhering to practice policies and procedures.
  • Verify patient demographics and insurance information, collecting referrals and authorizations as necessary.
  • Ensure that patients complete and submit necessary forms and paperwork in a timely manner.
  • Assist with daily administrative tasks, including filing, copying, and preparing superbills for submission to the billing company.
  • Perform other related duties as assigned by the Office Secretary or Office Coordinator.
Qualifications:
  • 1-3 years of experience in a healthcare setting, preferably in a front desk or administrative role.
  • High School Diploma or equivalent required.
  • Bilingual English/Spanish skills preferred.
  • Strong interpersonal and communication skills, with the ability to work effectively with patients, healthcare providers, and colleagues.
  • Proficient in Microsoft Office Suite, including Word and Outlook.
Benefits:

Mount Sinai Medical Center of Florida offers a comprehensive benefits package, including health benefits, life insurance, long-term disability coverage, healthcare spending accounts, retirement plan, paid time off, pet insurance, tuition reimbursement, employee assistance program, wellness program, and on-site housing for select positions.



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