Breakroom Service Representative

5 days ago


Greensboro, North Carolina, United States Food Express Inc Full time
Job Title: Breakroom Service Representative

Job Summary:

Food Express Inc. is seeking a highly motivated and reliable Breakroom Service Representative to join our team. As a Breakroom Service Representative, you will be responsible for servicing vending machines and Bistros on an established route, ensuring that our clients receive exceptional service and support.

Key Responsibilities:

  • Deliver Orders: Drive a Company vehicle to accounts on a set route, unloading orders and stocking vending machines/Bistros or Coffee Service.
  • Product Rotation: Perform product rotation to ensure freshness at designated client locations for vending machines and Bistros. Remove all out-of-date product from location.
  • Log Stales and Damages: Accurately log all stales and damages into handheld/Ipad.
  • Client Satisfaction: Provide client and customer satisfaction in every aspect of job performance.
  • Company Policies: Display a clear understanding of company policies and ability to administer as needed.
  • Cleaning and Sanitation: Perform routine cleaning and sanitation of vending machines and other related equipment.
  • Pre-Route Preparation: Prior to beginning each day's route, ensure that truck is properly loaded with all product required to properly service all scheduled machines following outlined operational procedures.
  • Appearance and Uniform: Always clean and neat in appearance and in company provided uniform and uniform standards.
  • Customer Service: Serves customers by understanding and resolving or forwarding all complaints.
  • Machine Issues: Report all machine issues to Customer Care and to Supervisor if prompt attention is needed.
  • Vehicle Maintenance: Keeps Company vehicle clean and organized at all times. Follows all operating instructions, troubleshooting breakdowns, performing preventive maintenance, scheduling repairs with Service Manager and or Supervisor.
  • Safe Operation: Maintains safe operation and clean appearance by complying with organization operational policies, procedures, and standards, as well as state and local driving rules and regulations.
  • Other Duties: Other job duties as assigned.

Qualifications:

  • Education: High School diploma or equivalency is required.
  • Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Reasoning Ability: Ability to apply common sense understanding to carry out detailed but involved written or oral instructions. Ability to deal independently with minor problems and requests from customers.

Certificates, Licenses, Registrations:

  • Clean Driving Record
  • Valid Driving License
  • DOT Medical Card

Mental and Physical Demands:

  • Frequent driving in all traffic conditions
  • Sitting for long periods of time
  • Standing for long periods of time
  • Frequent bending or reaching for objects overhead – may require use of step stool, ladder, or cleaning equipment
  • Working with moving mechanical parts and sharp objects
  • Lifting of objects up to 50 pounds
  • Working around heat and steam for short periods of time
  • Working around extreme cold for short periods of time
  • Working in a moderately noisy environment
  • Working with frequent interruptions and distractions

Benefits:

  • Paid Vacations and Personal Time off
  • Health/Dental/Vision insurance
  • Short and Long-Term Disability
  • Basic and Supplemental Life Insurance
  • 401(k)
  • Critical Illness and Accident Insurance
  • Tuition Reimbursement
  • College Scholarship Program for children of employees
  • Uniforms


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