Customer Service Representative

4 weeks ago

Savannah, Georgia, United States United Community Bank Full time
Job Summary

We are seeking a highly skilled and customer-focused Part Time Teller to join our team at United Community Bank. As a Part Time Teller, you will be responsible for providing exceptional customer service, assisting with various banking needs, and maintaining a positive image of the Bank.

Key Responsibilities
  • Assist customers with inquiries regarding their balances, statements, and general information.
  • Process loan payments, savings bonds, cashier's checks, and registration stickers.
  • Handle checks and cash for deposit, verifying amounts and examining checks for endorsement.
  • Promptly answer, screen, and forward incoming phone calls.
  • Assist and transfer customers to the correct department.
  • Cross-sell and/or refer applicable bank products via the telephone or to customers in person.
  • Maintain a clear understanding of when to put a "hold" on funds and know how to explain that to a customer.
  • Capture images on the NDP machine.
  • Adhere to cash handling policies.
  • Process deposits from the night depository box and mailed deposits.
  • Adhere to dual control policies.
  • Issue Ace/Gift cards.
  • Re-pin debit cards.
  • Have in-depth knowledge of bank products and services.
  • Knowledgeable of all regulatory standards.
  • Complete all training and online testing requirements as assigned.
  • Have knowledge of and uphold all bank policies and procedures.
  • Maintain familiarity with the Bank policies and procedures related to this position.
Requirements
  • High school diploma or equivalent.
  • Proficiency in Microsoft Office (Word, Excel, Access, and PowerPoint).
  • Experience using Web Teller and check imaging software preferred.
  • Previous customer service skills preferred.
  • Strong attention to detail.
  • Strong time management and organizational skills.
  • Ability to practice discretion and handle confidential information in a professional manner.
  • Ability to perform duties independently with limited direct supervision.
  • Problem Solving/Analysis skills.
  • Ability to communicate effectively with customers and coworkers.
  • Written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor.
  • Ability to explain the benefits of bank products and services and answer customer questions regarding these products and services.
  • Knowledge of financial institution regulations.
  • Ability to multitask.
  • Strong professional integrity in compliance with company policy, and ethical and legal standards.
  • General knowledge of bank procedures and how they apply to other areas of banking.
Working Conditions

This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Requirements

Ability to stand for up to eight hours. Requires bending, stooping, or standing as necessary. Requires the ability to hear, speak, and/or signal people. Effectively communicate verbally, in writing, and in English. Requires manual dexterity, typing, and the ability to lift files and open filing cabinets. The employee may occasionally lift and/or move up to 25 pounds.

  • Customer Service Representative

    4 weeks ago

    Savannah, Georgia, United States MCI Military Recruitment Full time

    Customer Service Representative Job DescriptionJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, and chat.Key...

  • Customer Service Representative

    1 month ago

    Savannah, Georgia, United States Travel Centers of America Full time

    Customer Service RepresentativeWe are seeking a Customer Service Representative to provide exceptional service to our guests. Key Responsibilities:Assist customers with their needs and provide prompt and reliable service.Answer questions and provide information to customers.Complete daily tasks and maintain a clean and organized work environment.Working...

  • Customer Service Representative

    1 month ago

    Savannah, Georgia, United States Mass Markets Full time

    Job Title: Customer Service RepresentativeAt Mass Markets, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring that our clients are satisfied...

  • Customer Service Representative

    4 weeks ago

    Savannah, Georgia, United States MCI Military Recruitment Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, and chat.Key...

  • Customer Service Representative

    4 weeks ago

    Savannah, Georgia, United States MCI Military Recruitment Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and issues in a timely and professional manner.Key...

  • Customer Service Representative

    4 weeks ago

    Savannah, Georgia, United States MCI Careers Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key Responsibilities:Handle customer...

  • Customer Service Representative

    4 weeks ago

    Savannah, Georgia, United States MCI Military Recruitment Full time

    Customer Service Representative Job DescriptionJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer satisfaction.Key...

  • Customer Service Representative

    4 weeks ago

    Savannah, Georgia, United States MCI Careers Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, and chat.Key...

  • Customer Service Representative

    4 weeks ago

    Savannah, Georgia, United States MCI Military Recruitment Full time

    Customer Service Representative Job DescriptionJob Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key Responsibilities:Handle customer...

  • Customer Service Representative

    4 weeks ago

    Savannah, Georgia, United States Circle K Full time

    Key Responsibilities:As a Customer Service Representative at Circle K, you will provide exceptional customer service, resolve customer issues, and maintain a clean and safe store environment. You will also operate the cash register, fuel console, and lottery machine, and perform other tasks as needed.Why Circle K:Circle K is a leading convenience store chain...

  • Customer Service Representative

    4 weeks ago

    Savannah, Georgia, United States MCI Careers Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, and chat.Key...

  • Customer Service Representative

    4 weeks ago

    Savannah, Georgia, United States MCI Careers Full time

    Job Title: Call Center RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients through inbound and outbound calls, emails, and chats.Key Responsibilities:Handle...

  • Customer Service Representative

    4 weeks ago

    Savannah, Georgia, United States Randstad North America, Inc. Full time

    Key Responsibilities:• Utilize advanced Excel skills for data analysis and reporting.Requirements:• Highly organized and detail-oriented Customer Service Representative professional with warehouse management experience.About the Role:This is a fantastic opportunity to join Randstad North America, Inc. as a Customer Service Representative and utilize your...

  • Customer Service Representative

    4 weeks ago

    Savannah, Georgia, United States MCI Military Recruitment Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Handle customer...

  • Customer Service Representative

    4 weeks ago

    Savannah, Georgia, United States MCI Careers Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients through inbound and outbound calls, emails, and chats.Key Responsibilities:Handle customer inquiries...

  • Customer Service Representative

    4 weeks ago

    Savannah, Georgia, United States HYATT Hotels Full time

    Customer Service RepresentativeHiring Immediately»About HYATT HotelsHYATT Hotels is a leading hospitality company that values exceptional customer service and a commitment to excellence. As a Customer Service Representative, you will be at the forefront of delivering a memorable experience for our guests.Job DescriptionAs a Customer Service Representative,...

  • Customer Service Representative

    1 month ago

    Savannah, Georgia, United States MCI Careers Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key Responsibilities:Respond...

  • Customer Service Representative

    3 weeks ago

    Savannah, Georgia, United States MCI Careers Full time

    Job Title: 4X10 Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused 4X10 Customer Service Representative to join our team. As a 4X10 Customer Service Representative, you will be responsible for providing exceptional customer service to our commercial and public sector clients.Key Responsibilities:Handle inbound...

  • Customer Service Representative

    4 weeks ago

    Savannah, Georgia, United States MCI Careers Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients, resolving issues, and exceeding customer satisfaction goals.Key Responsibilities:Handle inbound...

  • Customer Service Representative

    4 weeks ago

    Savannah, Georgia, United States McDonald's Full time

    Customer Service RepresentativeAs a valued member of the McDonald's team, you will be responsible for providing exceptional customer service to our guests. Your key responsibilities will include:Greeting and Welcoming CustomersAssisting Customers with Their OrdersCollaborating with the Team to Ensure a Clean and Organized EnvironmentEnsuring Customers are...