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Travel Sales Representative

2 months ago

Joliet, Illinois, United States The Auto Club Group Full time
About the Role

We are seeking a highly motivated and results-driven Travel Sales Representative to join our team at The Auto Club Group. As a Field Travel Agent, you will be responsible for generating new sales, retaining existing members, and growing our overall book of business through our multiple product offerings.

Key Responsibilities
  • Establish and grow mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth, and repeat Travel bookings
  • Achieve assigned travel, membership, and credit card sales goals
  • Sell cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships, and related travel products and services
  • Prepare complex and/or large-scale domestic and international travel packages
  • Complete reservations and advise clients regarding documentation requirements
  • Make necessary travel arrangements (i.e., reservations, collect money, and process documents)
  • Receive and champion customer concerns through to resolution
  • Ask for referrals, build, and grow a book of client business by utilizing the AAA ACG lead system
  • Proactively learn and utilize AAA ACG digital and communication
What We Offer
  • Average earnings $42,000 - $60,000 (base plus commissions)
  • Layered Compensation Plan:
    • Unlimited Commissions
    • Monthly Booking Bonus
    • Quarterly New Hire On-Pace Bonus
    • Base $15 per hour
  • ACG offers excellent and comprehensive benefits packages:
    • Medical, dental, and vision benefits
    • 401k Match
    • Paid parental leave and adoption assistance
    • Paid Time Off (PTO), company-paid holidays, CEO days, and floating holidays
    • Paid volunteer day annually
    • Tuition assistance program, professional certification reimbursement program, and other professional development opportunities
    • AAA Membership
    • Discounts, perks, and rewards and much more
Requirements
  • High school diploma or equivalent
  • 1-year business-to-consumer sales experience
  • Strong sales skills with a history of effectively developing, tracking, following up on, and closing leads
  • Advanced consultative selling techniques utilizing thorough product knowledge
  • Strong phone sales and prospecting skills
  • Excellent verbal and written communication skills combined with strong customer focus
  • Ambition, motivation, and drive
  • Excellent listening skills and ability to understand customer needs
  • Ability to proactively grow a personal book of business and repeat clients