Customer Service Representative

1 day ago


Irvine, California, United States State Farm Insurance Full time

About the Role

As a Customer Service Representative at State Farm Insurance, you'll have a pivotal role in ensuring seamless customer experiences. Key responsibilities include:

  • Assisting customers with their insurance needs and resolving issues promptly.
  • Providing exceptional customer service by answering inquiries and maintaining accurate records.
  • Processing insurance policy changes, updates, and renewals efficiently.
  • Handling incoming and outgoing phone calls, and maintaining organized customer files.

Work Environment

You'll work in a dynamic environment that values collaboration and teamwork. You will collaborate with team members to achieve office goals and contribute to a positive work environment.

Requirements

To be successful in this role, you should possess strong communication skills and the ability to multitask effectively. Experience in customer-facing roles is highly desirable. The estimated salary for this position is $45,000 - $60,000 per year, depending on location and experience.



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