Customer Service Representative

12 hours ago


Irvine, California, United States Ultimate Staffing Full time

Ultimate Staffing is a leading provider of staffing solutions, seeking a highly skilled Customer Service Representative for a financial services company in Irvine, CA. This individual will play a key role in providing exceptional customer service and support to clients, while also assisting with technical workforce management tools in our customer service center.

The ideal candidate will have excellent phone etiquette, verbal, written, and interpersonal skills, as well as strong technical skills, including proficiency in MS Office or Google Workspace. We are looking for someone who can start full-time immediately and is available to work Monday through Friday from 8am-5pm.

Responsibilities:

  • Respond to customer service requests by prioritizing and dispatching service requests to available installation or service technicians;
  • Act as liaison between technician, operations managers, sales force, dealer clients, business office, and end-user customers;
  • Troubleshoot and resolve issues by fixing the customers' problem over the phone with the customer whenever possible eliminating unnecessary trunk rolls;
  • Escalate any issues outside of your technical scope;
  • Record customer service calls into scheduling system and data base to provide accurate customer service history in each customer account and record of service calls;
  • Assist the technicians over the phone by providing accurate information of issues and testing systems to ensure all services are working for the customer;
  • Closing work orders using proper solution and clear codes. Ensure billing is complete and accurate by verifying the services installed are reflective of the services on the account along with the appropriate one time charges being added to the account;
  • Record and classify all inbound calls;
  • Assist all departments for billing, pricing, and training needs.

Salary: $18-$22 per hour based on experience, depending on qualifications and performance. Benefits include medical, dental, and vision insurance, paid time off, and opportunities for career advancement.



  • Irvine, California, United States Public Storage Full time

    We are seeking a highly skilled and motivated Customer Service Representative to join our team at Public Storage. This is an exciting opportunity for individuals who enjoy working with customers and have strong communication skills.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to clients,...


  • Irvine, California, United States Irvine Auto Retail IV LLC Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team at Norm Reeves Automotive Group in Irvine, CA.


  • Irvine, California, United States Shelly Group Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at the Shelly Group. In this role, you will be responsible for receiving and accounting for all financial transactions, monitoring and processing payments, and maintaining accurate records.Key Responsibilities:Reconcile cash, checks, and...


  • Irvine, California, United States Family Brands Inc Full time

    Job OverviewWe are seeking a Customer Service Representative to join our team at Scratch Bakery Cafe located in Laguna Hills. This is a full-time/part-time position with opportunities for growth and increases based on performance.Key Responsibilities:Provide exceptional customer service, ensuring a clean and satisfying experience for all customers.Prepare...


  • Irvine, California, United States In Motion O.C. Full time

    About Us:In Motion O.C. is a dynamic and growing company dedicated to delivering exceptional physical therapy services to our community. Our mission is to provide cutting-edge care and customer experience, leading the industry in both categories. We value our team members' contributions and strive to create a positive and supportive work environment.Job...


  • Irvine, California, United States Office Depot Full time

    We are seeking a skilled Customer Service Representative to join our team at Office Depot. As a key member of our sales team, you will provide exceptional customer service, promoting the sale of products and services while maintaining a positive store environment.Sales Techniques:Ensure compliance with company policies and procedures, supporting loss...


  • Irvine, California, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionWe are seeking a highly motivated Customer Service Representative to join our team. As a key member of our staff, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our valued customers.Job OverviewThis is an exciting opportunity for individuals who enjoy working in a...


  • Irvine, California, United States Irvine Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at the Irvine Spectrum Center. As a Guest Services Associate, you will be responsible for providing world-class service to our guests, ensuring their experience is exceptional and memorable.About UsIrvine Company Retail Properties has created some of America's most popular...


  • Irvine, California, United States Equinox Full time

    About the RoleWe are seeking a motivated and enthusiastic Customer Service Representative to join our team at Equinox. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and working in a dynamic environment.As a Customer Service Representative, you will be responsible for providing high-quality...


  • Irvine, California, United States Chevron Full time

    We are seeking a highly motivated Customer Service Representative and Retail Associate to join our team at Chevron Stations Inc. in Irvine, CA.About the OpportunityThis role offers an exciting opportunity to provide exceptional customer service and sales support in a fast-paced retail environment. As a Customer Service Representative and Retail Associate,...


  • Irvine, California, United States Action Property Management Full time

    Job SummaryWe are seeking part-time Front Desk Associates to fill in at various luxury associations throughout Los Angeles and Orange County. As an On-Call Front Desk Associate, you will represent Action Property Management and the association by greeting residents, guests, and other visitors at the Front Desk in a welcoming and professional manner.


  • Irvine, California, United States MDxHealth Full time

    At MDxHealth, we are seeking a highly motivated and experienced Customer Service Representative to join our team in Irvine, CA. As a key member of our commercial operations group, you will play a vital role in maintaining a high standard of service with our customers.About the RoleThis is an exciting opportunity for a customer-focused individual to provide...


  • Irvine, California, United States Run With Stride Full time

    Job Requirements: As a Customer Service Representative and Sales Team Lead at STRIDE, you will be responsible for executing the full sales process, meeting and exceeding sales targets, and providing exceptional customer service. You will also assist with studio operations, including cleanliness and maintenance. We are looking for a highly motivated...


  • Irvine, California, United States Bass Pro Shops Full time

    Retail Customer Experience RepresentativeBecome a key member of our team at Bass Pro Shops as a Retail Customer Experience Representative. This role is ideal for individuals who enjoy providing exceptional customer service and working in a fast-paced retail environment.We offer a competitive salary range of $35,000 - $45,000 per year, based on experience and...


  • Irvine, California, United States Jo-Ann Stores, LLC Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Casual Team Member. As a key member of our sales floor, you will be responsible for delivering exceptional customer service, driving sales through product knowledge, and maintaining a clean and organized store environment.Key Responsibilities:Customer...


  • Irvine, California, United States Workoo Technologies Full time

    About the JobData Entry Specialist - RemoteThis role provides ongoing support to our customers. The successful candidate will perform data entry and clerical tasks, requiring the application of various work strategies and procedures, as well as knowledge of product features, services, plans, and practices. The candidate will serve as the first point of...


  • Irvine, California, United States McDonald's Full time

    Work with UsWe are looking for a Service Team Member to join our team at McDonald's. As a key member of our crew, you will play a vital role in ensuring that our customers receive an exceptional dining experience.About the Role:Greet customers with a smile and provide top-notch service.Prepare all menu items according to McDonald's standards.Partner with...


  • Irvine, California, United States Volt Full time

    Volt is a dynamic company that is always looking for talented individuals to join our team. As a Customer Care Representative, you will be the face of our company and play a crucial role in delivering exceptional customer experiences.We are currently hiring for this position in Irvine, CA, with an estimated salary of $19-21 per hour. This rate may vary based...


  • Irvine, California, United States Domino's Pizza LLC Full time

    We are seeking a highly motivated and enthusiastic Service Ambassador to join Domino's Pizza LLC.About the Role:Greet customers in a positive and engaging manner, ensuring a great experience from start to finish.Take customer orders accurately and efficiently using our Point of Sales System.Maintain a clean and organized store front, preparing and restocking...


  • Irvine, California, United States Marriott International Inc Full time

    About the RoleThis is an exciting opportunity to join the Marriott International Inc team as a Customer Experience Representative. As a key member of our front-line team, you will be responsible for delivering exceptional customer service, handling guest requests, and resolving any issues that may arise.We are looking for a highly motivated individual who is...