Customer Service Representative II Role
1 day ago
We are seeking a highly skilled Customer Service Representative II to join our team at General Tool, a leading diamond tool manufacturing company headquartered in Irvine, California. The successful candidate will be responsible for providing exceptional customer service, support, and problem-solving skills to ensure customer satisfaction.
Salary: $50,000 - $65,000 per year, depending on experience.
Job Responsibilities- Provide timely and effective responses to customer inquiries via phone, email, or chat.
- Assist customers with product information, orders, and returns.
- Collaborate with internal teams to resolve customer complaints and issues.
- Maintain accurate records of customer interactions and transactions.
- Bachelor's degree in Business Administration or related field.
- Minimum 1-2 years of relevant work experience in customer service or a related field.
- Excellent communication, problem-solving, and time management skills.
- Fluency in English and proficiency in Microsoft Office.
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Customer Service Representative II Position
2 days ago
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