Service Dispatcher
3 weeks ago
Calvert Controls is seeking a highly skilled Service Dispatcher to join our operations team. As a critical player in our organization, this role is responsible for engaging with customers and technicians to provide exceptional service.
Key Responsibilities- Support the operations team by answering customer inquiries and dispatching service technicians
- Accurately create work orders for customers and organize notes and records in the dispatch screen
- Interact with service technicians daily and generate and review field purchase orders
- Answer high volumes of calls, listening intently to customer information and assessing and prioritizing calls according to urgency
- Analyze data from previous work orders and help locate and generate leads for new jobs
- Follow up with clients to ensure satisfaction with services and determine the quickest ways to answer customer questions
- Escalate queries and concerns, troubleshoot common issues, and follow up on the status of parts with vendors and customers
- Ensure all customer information is updated and accurate
- High school diploma or GED certificate required
- Flexibility to work productively solo and as a team member
- Ability to work under stress and remain calm during rapidly changing circumstances
- Strong work ethic and eagerness to learn
- Ability to relay information accurately in a fast-paced environment
- Problem-solving skills and willingness to collaborate
- Experience in a similar role
- Strong organizational, multitasking, and communication skills
- Computer proficiency and experience using Microsoft Outlook and Office
This position works in a typical office environment with a moderate to fast-paced noise level. Some weekend on-call hours will be expected and required.
Benefits- Competitive compensation package with a base salary and benefits
- Employer-paid medical, dental, and vision insurance
- 401K with employer contributions
- PTO and paid holidays
- Employer-paid short-term and long-term disability insurance
- Employer-paid life insurance
- Training classes and more
-
Service Dispatcher
3 weeks ago
Prince Frederick, Maryland, United States Calvert Controls Full timeJob OverviewCalvert Controls is seeking a highly skilled Service Dispatcher to join our operations team. As a Service Dispatcher, you will play a critical role in engaging with customers and technicians, answering phone calls and emails, and dispatching service technicians. This is a fast-paced and dynamic role that requires strong communication and...
-
Dispatch Coordinator
3 weeks ago
Frederick, Maryland, United States SERVPRO Full timeDispatch Coordinator Job DescriptionAt SERVPRO, we're seeking a highly organized and customer-focused Dispatch Coordinator to join our team. As a key member of our operations team, you'll play a critical role in ensuring our customers receive exceptional service and support.Key Responsibilities:Dispatch and schedule restoration teams to incoming leads and...
-
Service Coordinator
2 weeks ago
Prince Frederick, Maryland, United States Calvert Controls Full timeJob OverviewCalvert Controls is seeking a highly skilled Service Dispatcher to join our team. As a critical player in our operations team, this individual will be responsible for engaging with customers and technicians on behalf of our company.Key ResponsibilitiesSupport the operations team in a fast-paced environmentAccurately enter data and create work...
-
Repair Dispatch Manager
8 hours ago
Frederick, Maryland, United States U-Haul Full timeJob Title: Repair Dispatch ManagerU-Haul is seeking a skilled Repair Dispatch Manager to join our team. As a key member of our operations team, you will be responsible for coordinating maintenance and repair initiatives to support our repair shops, centers, and vendors.Key Responsibilities:Liaise with marketing companies, centers, repair shops, vendors, and...
-
Mobile Phlebotomy Specialist
2 weeks ago
Prince Frederick, Maryland, United States American Health Associates Inc Full timeJob Title: Mobile PhlebotomistAmerican Health Associates, a leading clinical laboratory, is seeking a skilled Mobile Phlebotomist to join our team. As a Mobile Phlebotomist, you will be responsible for collecting blood samples from patients in various settings, including long-term care facilities and patient homes.Responsibilities:Collect blood samples from...
-
Customer Service Liaison
4 weeks ago
Frederick, Maryland, United States Mr. Handyman International, LLC Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Mr. Handyman International, LLC. As an Office Professional Scheduling, you will be responsible for managing customer communications, organizing work schedules, and ensuring seamless service delivery.Key ResponsibilitiesManage inbound and outbound customer...
-
HVAC Service Technician
4 weeks ago
Frederick, Maryland, United States NRG Energy Full timeAbout NRG EnergyAs an NRG employee, we encourage you to think creatively and proactively about your career choices. Our work environment is dynamic and the career opportunities across our businesses offer variety and challenge. Providing career growth to our own employees is critical to our ongoing success--take charge of your career goals and empower your...
-
Customer Service Representative
4 weeks ago
Frederick, Maryland, United States TriState Home Services, LLC Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at TriState Home Services, LLC. As a key member of our service team, you will be responsible for providing exceptional customer service, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesRespond to customer inquiries and...
-
Customer Service Representative
1 month ago
Frederick, Maryland, United States TriState Home Services, LLC Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at TriState Home Services, LLC. As a key member of our service delivery team, you will be responsible for providing exceptional customer service, ensuring timely and efficient resolution of customer inquiries, and promoting our company's products...
-
Customer Service Associate
2 weeks ago
Frederick, Maryland, United States Regency Furniture Full timeCustomer Service RepresentativeRegency Furniture is seeking a highly skilled Customer Service Representative to provide exceptional customer experiences. As a key member of our team, you will be responsible for promoting quality customer service and maintaining positive relationships with internal and external guests.Key Responsibilities:Answer a high volume...
-
Store Operations Coordinator
2 weeks ago
Frederick, Maryland, United States Genuine Parts Company Full timeJob SummaryWe are seeking a highly skilled and experienced Store Dispatcher II to join our team at Genuine Parts Company. As a key member of our operations team, you will be responsible for dispatching and planning local deliveries to wholesale customers in a timely and efficient manner.Key ResponsibilitiesAssign drivers to make deliveries based on product...
-
Store Operations Coordinator
3 weeks ago
Frederick, Maryland, United States Genuine Parts Company Full timeJob SummaryWe are seeking a highly skilled and organized Store Dispatcher II to join our team at Genuine Parts Company. As a Store Dispatcher II, you will be responsible for coordinating and planning local deliveries to wholesale customers in a timely and efficient manner.Key ResponsibilitiesAssign drivers to make deliveries based on product to be delivered,...
-
Roll Off Driver
4 weeks ago
Frederick, Maryland, United States Republic Services Full timeAbout the RoleWe are seeking a skilled Roll Off Driver to join our team at Republic Services. As a Roll Off Driver, you will be responsible for safely operating a collection truck and providing prompt, courteous, and complete waste removal services to our customers.Key ResponsibilitiesPerform pre- and post-operation inspections of the vehicle to ensure it is...
-
Office Manager
2 weeks ago
Frederick, Maryland, United States Mr Handyman Full timeJob Description:As an Office Manager at Mr. Handyman, you will play a crucial role in supporting company operations by optimizing office and administrative processes. Your responsibilities will include scheduling work for technicians and customer service responsibilities, ensuring seamless communication and coordination between teams.Key...
-
Residential Truck Driver CDL B
1 month ago
Frederick, Maryland, United States Republic Services Full timeAbout the RoleWe are seeking a skilled Residential Truck Driver CDL B to join our team at Republic Services. As a key member of our operations team, you will be responsible for safely operating a collection truck and providing exceptional customer service to our clients.Key ResponsibilitiesOperate a heavy truck along a designated route, collecting and...
-
Operations Manager
3 weeks ago
Frederick, Maryland, United States Mr Handyman Full timeOperations Manager Job DescriptionMr. Handyman, a leading provider of home maintenance and repair services, is seeking an experienced Operations Manager to oversee the daily operations of our business. As a key member of our team, you will be responsible for handling service requests, managing the daily schedule, and helping to grow the business.Key...
-
Administrative Operations Specialist
4 weeks ago
Frederick, Maryland, United States Mr Handyman Full timeJob Title: Office Manager Job Summary: We are seeking a highly skilled and experienced Office Manager to join our team at Mr. Handyman. As an Office Manager, you will play a critical role in supporting the company's operations by optimizing office and administrative processes, scheduling work for technicians, and handling customer service...
-
Waste Removal Assistant
4 weeks ago
Frederick, Maryland, United States Republic Services Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Driver Helper to join our team at Republic Services. As a Driver Helper, you will play a critical role in providing exceptional customer service and ensuring the efficient collection of waste on a designated residential route.Key ResponsibilitiesRide on the vehicle to assist the Driver while...
-
Truck Driver Position
3 weeks ago
Frederick, Maryland, United States Kren Enterprises Full timeJob OverviewWe are seeking a skilled Local CDL-A Truck Driver to join our team at Kren Enterprises LLC.Key Responsibilities:Operate a CDL-A truck for local routes, ensuring timely and safe delivery of goods.Manage daily routes, adhering to company policies and regulations.Collaborate with dispatchers to optimize routes and meet customer...
-
Logistics Coordinator
4 weeks ago
Frederick, Maryland, United States Genuine Parts Company Full timeJob SummaryWe are seeking a highly skilled and experienced professional to join our team as a Store Dispatcher II. This role is responsible for coordinating and planning local deliveries to wholesale customers in a timely and efficient manner.Key ResponsibilitiesAssign drivers to make deliveries based on product to be delivered, customer locations, and time...