Customer Service Specialist
2 weeks ago
The role of a Guest Service Expert is essential in delivering exceptional experiences to our patrons. This position is not merely about serving food; it is about crafting memorable moments that our guests will cherish. Our Guest Service Experts proactively engage in a variety of tasks to ensure a delightful dining experience. Responsibilities include setting tables, liaising with kitchen staff, interacting with guests, and maintaining cleanliness in work areas.
Key Responsibilities
- Provide attentive service to guests, ensuring their needs are met promptly.
- Coordinate with kitchen personnel to facilitate smooth service.
- Maintain a clean and organized dining environment.
- Uphold safety standards and adhere to company policies.
- Engage with guests to enhance their overall experience.
Essential Qualifications
- Education: High school diploma or equivalent.
- Experience: Less than one year in a related field.
- Supervisory Experience: Not required.
- Certifications: None necessary.
Compensation and Benefits
The hourly wage for this position is $19.49, accompanied by a comprehensive benefits package that includes healthcare options, flexible spending accounts, a 401(k) plan, paid time off, life insurance, and disability coverage. Eligibility for benefits may vary based on specific criteria.
Company Commitment
Marriott International is dedicated to fostering a diverse workforce and an inclusive culture. We are committed to non-discrimination on any protected basis, including disability and veteran status.
At Marriott, we strive to meet the needs of travelers worldwide, creating an environment that empowers our guests, regardless of their travel purpose. We seek individuals who are enthusiastic about delivering outstanding guest experiences and are eager to be part of a dynamic team.
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