Customer Engagement Specialist

4 days ago


Englewood, Colorado, United States Emerald Enterprises Full time
About the Role

We are seeking a highly skilled and motivated Customer Engagement Specialist to join our team at Emerald Enterprises. As a key member of our recruitment and scheduling team, you will play a critical role in identifying and recruiting qualified professionals for our clients.

Key Responsibilities
  • Recruitment and Scheduling: Identify and recruit qualified professionals for our clients, conduct job interviews with candidates, and coordinate and plan staffing according to our clients' requirements.
  • Compliance and Risk Management: Ensure compliance with labor laws and collective bargaining agreements, and maintain relationships with our existing clients to ensure long-term partnerships.
  • Talent Acquisition and Development: Identify potential clients and win them over to our recruiting solution, and develop strategies to attract and retain top talent.
  • Business Development: Collaborate with our sales team to identify new business opportunities and develop relationships with key decision-makers.
Requirements
  • Education: A degree in business, healthcare/social services, or a related field is required.
  • Experience: Initial experience in personnel services, preferably in the healthcare and social services sector, is preferred.
  • Skills: Good knowledge of Microsoft Office products, and experience with the Zvoove software is ideal.
  • Personal Qualities: A high affinity for sales and strong communication skills are essential.
What We Offer
  • Competitive Compensation Package: Attractive salary and benefits package.
  • Flexible Working Hours: Opportunity to work in a flexible and dynamic environment.
  • Professional Development: Opportunities for career growth and professional development.


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