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Technical Implementation Manager

2 months ago

Little Rock, Arkansas, United States Euronet Worldwide, Inc. Full time
Job Description

Euronet Worldwide, Inc. is a leading provider of payment technology and services. We are seeking an experienced Technical Implementation Manager to join our global team.

Job Summary

The Technical Implementation Manager will be responsible for the direct supervision of technical resources in the Euronet software Implementations and Project Services department. This role will actively participate in the installation and activation of Euronet software at customer locations, with a particular focus on the new REN product suites.

Key Responsibilities

  • Project Management: Facilitate the assignment of projects, mentor and train staff as required, and report certain quarterly statistics to the Vice President of Implementations.
  • Technical Support: Provide technical support to team members to ensure smooth deliverables and project milestone achievements.
  • Quality Control: Assist in the Implementations quality control initiative and review software builds and standard data options.
  • Client Management: Work directly with clients and Euronet project managers in the implementation phases of Euronet software projects, and coordinate with sales on scoping and pricing activities.
  • Resource Management: Work with staff to schedule vacation requests while coordinating proper project coverage, and monitor time accounting.
  • Process Improvement: Work to develop efficiency in project installation methodology.

Requirements

  • Bachelor's degree in computer science, business, accounting, or a related academic field or 5 years comparable experience.
  • Experience or exposure to Euronet REN product Suites.
  • Minimum of 5 years experience in the installation of Euronet software or other financial oriented software.

Desired Qualifications

  • Experience on the AS/400 or IBM iSeries platform and OS/400 operating system.
  • RPG III and/or RPG IV programming experience.
  • Working knowledge of Linux and Windows operating systems.
  • Experience with relational databases (MySQL, MariaDB, Oracle).
  • Experience with containerization and orchestration (Docker, Kubernetes).
  • Banking or Finance experience.
  • Completion of management or supervisor training classes.

Benefits

  • 401(k) Plan.
  • Health/Dental/Vision Insurance.
  • Employee Stock Purchase Plan.
  • Company-paid Life Insurance.
  • Company-paid disability insurance.
  • Tuition Reimbursement.
  • Paid Time Off.
  • Paid Volunteer Days.
  • Paid Holidays.
  • Casual Office Attire.
  • Plus many more employee perks & incentives.

Euronet Worldwide, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.