Healthcare Support Specialist

2 weeks ago

Omaha, Nebraska, United States PainPoint Health Full time
Job Overview

Position: Medical Assistant

The Medical Assistant plays a crucial role in providing both clinical and administrative assistance to healthcare professionals, ensuring the effective delivery of high-quality medical services. This position is essential in achieving optimal patient outcomes through dedicated patient care activities.

Key Responsibilities

  • Manage incoming phone calls, schedule patient appointments, check patients in, and gather necessary information to maintain and update patient records, ensuring all documentation is completed accurately.
  • Collect and document patient medical histories, vital signs, test results, and other pertinent information while upholding strict confidentiality standards.
  • Prepare examination rooms and medical equipment, ensuring cleanliness and readiness for patient use.
  • Oversee the inventory of medical supplies and ensure examination rooms are stocked appropriately.
  • Assist in the preparation, ordering, and administration of medications under the supervision of healthcare providers.
  • Set up treatment areas for clinical examinations and support practitioners during medical procedures and patient care activities.
  • Facilitate the safe transfer of patients before and after procedures.
  • Provide compassionate support and assistance to patients and their families.
  • Adhere to all healthcare regulations, including HIPAA and OSHA compliance.
  • Complete mandatory training and development activities as assigned.
  • Perform additional duties as required.

Required Skills and Qualifications

Language Skills:

  • Ability to read and interpret safety guidelines, operational instructions, and procedural manuals.
  • Capable of writing routine reports and correspondence.
  • Effective verbal communication skills for interactions with groups and individuals.

Mathematical Skills:

  • Proficient in basic arithmetic operations including addition, subtraction, multiplication, and division.
  • Able to compute rates, ratios, and percentages, and interpret graphical data.

Reasoning Skills:

  • Ability to solve practical problems and manage various concrete variables in situations with limited standardization.
  • Capable of interpreting diverse instructions provided in written, oral, or diagrammatic formats.

Other Skills:

  • Ability to correlate clinical data with patient care effectively.
  • Strong communication skills to interact with patients, families, and colleagues, adapting style as necessary for optimal outcomes.

Physical Requirements

The physical demands of this role include:

  • Prolonged periods of standing and walking.
  • Effective communication abilities, with or without reasonable accommodations.
  • Manual dexterity to handle medical instruments and supplies.
  • Ability to lift and move items weighing up to 25 pounds.
  • Specific vision capabilities, including close vision and depth perception.

Education and Experience

  • High school diploma or equivalent (GED).
  • One to three months of relevant experience or training.
  • Medical Assistant Certification is preferred.

This Employer Participates in E-Verify and is an Equal Opportunity Employer.

Equal Opportunity Statement

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. Our goal is to ensure that all qualified applicants receive equal consideration based on job-related factors.

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