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Client Care Coordinator

2 months ago

Torrance, California, United States ACCESS South Bay Full time
Client Care Coordinator

At ACCESS South Bay, we're seeking a skilled Client Care Coordinator to join our team. As a key member of our Client Care Department, you'll play a vital role in building trust and relationships with our clients.

Key Responsibilities:
  • Effectively resolve client inquiries via phone and email
  • Take ownership in building trust and relationships with clients
  • Work closely with our medical teams to ensure a positive outcome at each visit
  • Minimum 2 years experience in a customer service role, preferably in a medical or veterinary setting
  • Handle a multi-line phone system
  • A deep, genuine care for helping people
  • Naturally empathetic and articulate communication
  • A friendly and professional demeanor
  • Critical thinking and problem-solving skills
  • Comfort working with computer software
What We Offer:
  • Competitive hourly pay rate starting at $19-$22/hour
  • A comprehensive benefits package, including health, dental, vision, 401K, paid parental leave, PTO, continuing education, and amazing pet benefits
  • A dynamic and supportive work environment

We're committed to embodying our core principles of Quality, Integrity, Compassion, and Service. If you're a motivated and compassionate individual who is passionate about delivering exceptional client care, we encourage you to apply.