Client Care Specialist

2 months ago


Torrance, California, United States ACCESS South Bay Full time
About the Role

At ACCESS South Bay, we are seeking a skilled Client Care Specialist to join our team. As a Client Care Specialist, you will play a vital role in providing exceptional customer service to our clients and their pets.

Key Responsibilities
  • Effectively resolve client inquiries and concerns in a timely and professional manner
  • Build and maintain strong relationships with clients through effective communication and empathy
  • Work closely with our medical teams to ensure a positive outcome for each client visit
  • Minimum 2 years of experience in a customer service role, preferably in a medical or veterinary setting
  • Ability to handle a high-volume phone system and multitask in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Minimum 2 years of experience in a customer service role, preferably in a medical or veterinary setting
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
What We Offer
  • Competitive hourly pay rate starting at $19-$22 per hour
  • Opportunity to work with a dynamic and compassionate team
  • Professional development and growth opportunities

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