Client Services Manager

2 months ago


Torrance, California, United States FirstLight Home Care of Southern Maine Full time

Job Opportunity

FirstLight Home Care of Southern Maine is seeking a dedicated and compassionate individual to join our team as a Care Coordinator.

About the Role

The Care Coordinator will be responsible for establishing strong relationships with caregivers and clients, ensuring the delivery of high-quality services, and overseeing the day-to-day operations of our care team.

Key Responsibilities

  • Develop and maintain effective communication with caregivers and clients to ensure their needs are met
  • Manage and coordinate the scheduling and planning of client services to ensure seamless delivery
  • Conduct initial and ongoing evaluations of client needs, caregiver introductions, and supervision of client services
  • Recruit, train, and supervise a team of caregivers to provide exceptional care and support
  • Take initiative to identify and implement solutions to meet business goals and objectives

Requirements

  • 1-3 years of experience in home care or a related healthcare industry
  • Strong management or supervisory experience in a team-oriented environment
  • Previous experience in scheduling and planning
  • Exceptional interpersonal and communication skills
  • Outstanding relationship-building and leadership skills
  • Ability to effectively manage the demands of the role

What We Offer

  • Competitive compensation and comprehensive paid training
  • Recognition and rewards programs
  • A culture of care and support
  • An exceptional team environment


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