Customer Service Representative

3 days ago


New Hudson, Michigan, United States Feldman Hyundai of New Hudson Full time
Job Summary
We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Feldman Automotive. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to multitask in a fast-paced environment.

Responsibilities:
• Greet customers and visitors in a friendly and professional manner
• Answer and direct incoming phone calls to appropriate departments
• Process customer payments for vehicle purchases, service, and parts
• Balance cash drawer and prepare daily deposits
• Assist with administrative tasks, such as filing, data entry, and maintaining records
• Provide exceptional customer service and address customer inquiries or concerns
• Collaborate with sales, service, and finance departments to ensure smooth transactions
• Maintain a clean and organized reception area

Requirements:
• High school diploma or equivalent
• Previous experience in a cashier or receptionist role
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office Suite and basic computer skills
• Ability to multitask and prioritize tasks in a fast-paced environment
• Excellent organizational and time management skills
• High level of accuracy and attention to detail
• Ability to maintain a professional appearance and demeanor
• Flexibility to work weekends and evenings as needed

The estimated salary for this position is $35,000 - $45,000 per year.

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