Customer Service Representative

6 days ago


New Baltimore, Michigan, United States SpeedyQ Full time
SpeedyQ Overview

We're more than just a stop for fuel and snacks. We're a community hub where customers find smiling faces, helpful service, and a place that feels like home. As part of our team, you'll be the heartbeat of our store, keeping shelves stocked, coffee brewing, and customers happy.

Why Join Us?
  • A Fun and Friendly Atmosphere: Be part of a team that supports and encourages each other.
  • Growth Opportunities: We believe in promoting from within and supporting your career goals.
  • Flexible Scheduling: We understand the importance of work-life balance.
  • Paid Time Off: Earn time off to relax and recharge, knowing your hard work is valued.
  • Retirement Savings Plan: Plan for your future with our 401(k) program, featuring a generous 6% match.
  • Weekly Pay: Enjoy the convenience and security of receiving your paycheck every week.
  • Pay Rate: $12.00 per hour.

Responsibilities:
  1. Customer Service Superstar: Be the friendly face that greets everyone who walks through our doors. Offer assistance, answer questions, and ensure a pleasant shopping experience.
  2. Sales Floor Guru: Keep our shelves perfectly stocked, displays appealing, and our store clean. Your attention to detail will make our store the go-to spot for convenience.
  3. Upselling Ace: Master the art of upselling and suggestive selling, elevating the customer experience by recommending products that complement their purchase.
  4. Brand Ambassador Extraordinaire: Champion our brand by encouraging customers to join our loyalty rewards program, highlighting exclusive benefits and personalized offers they can enjoy.
  5. Cash Handling Pro: Efficiently manage the cash register, handle transactions with a smile, and keep financial flow seamless and accurate.
  6. Safety Champion: Maintain a safe and welcoming environment for customers and colleagues alike, adhering to safety guidelines and protocols.
  7. Team Player: Collaborate with your colleagues to ensure smooth operations, always ready to lend a hand wherever needed.
  8. Facility Maintenance Expert: Take pride in maintaining a clean and inviting store, including cleaning restrooms, ensuring the inside and outside are tidy, emptying trash bins, and refilling window washing stations.
  9. Environment Ambassador: Actively participate in keeping our outdoor space clean and welcoming, contributing to a positive environmental impact and a great customer experience.
  10. Other Duties as Assigned


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