Mortgage Servicing Resolution Specialist

Job Title: Verbal Complaint Specialist IIIAt Shellpoint Mortgage Servicing, we are seeking a highly skilled Verbal Complaint Specialist III to join our team. As a key member of our Compliance Division, you will play a critical role in investigating and resolving time-sensitive mortgage servicing situations.Job SummaryThe Verbal Complaint Specialist III is...

Job SummaryWe are seeking a highly skilled Verbal Complaint Specialist II to join our Performing Loan Servicing division at Shellpoint Mortgage Servicing. As a key member of our team, you will be responsible for investigating and resolving consumer complaints in a timely and professional manner.Key ResponsibilitiesInvestigate and respond to consumer...

Job Summary We are seeking a highly skilled and experienced Mortgage Servicing Specialist III to join our team at Shellpoint Mortgage Servicing. As a key member of our Compliance Division, you will be responsible for investigating and responding to verbal complaints from homeowners, ensuring timely resolution and mitigating risk. Key Responsibilities *...

Job SummaryWe are seeking a highly skilled Verbal Complaint Specialist III to join our team at Shellpoint Mortgage Servicing. As a key member of our Compliance Division, you will be responsible for investigating and responding to time-sensitive mortgage servicing situations.Key ResponsibilitiesInvestigate and respond to verbal complaints from homeowners,...

About the RoleWe are seeking a highly skilled and experienced Mortgage Servicing Compliance Specialist to join our team at Shellpoint Mortgage Servicing. As a key member of our Compliance department, you will play a pivotal role in ensuring that our mortgage servicing operations are in compliance with all relevant federal and state regulations.Key...

About the RoleWe are seeking a highly skilled Correspondence and Dispute Resolution Specialist II to join our team at Shellpoint Mortgage Servicing. As a key member of our operations team, you will be responsible for handling Qualified Written Requests and resolving disputes and complaints from borrowers or their authorized representatives.Key...

About Us:Shellpoint Mortgage Servicing (SMS) stands as one of the leading non-bank mortgage servicing firms in the United States.Our role in mortgage servicing involves managing loan portfolios for clients, which include banks and real estate investment firms. We handle essential tasks such as collecting mortgage payments, disbursing tax and insurance...

Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our TRAIL (Tools Required for Advancement Into Leadership) program as a Default Administration TRAIL Operations Specialist. This 12-month rotational leadership-development program is designed for recent college graduates to gain practical, on-the-job leadership and management...

About UsShellpoint Mortgage Servicing (SMS) stands as one of the leading non-bank mortgage servicing firms in the United States. We cater to a diverse clientele, including financial institutions and real estate investment entities, managing their mortgage loan portfolios effectively.Our core responsibility involves servicing these loans, which encompasses...

Job SummaryWe are seeking a highly skilled Verbal Complaint Specialist II to join our team at NewRez LLC. As a key member of our Performing Loan Servicing division, you will be responsible for investigating and resolving consumer complaints in a timely and effective manner.Key ResponsibilitiesInvestigate and respond to consumer complaints received by the...

About the RoleWe are seeking a highly skilled and experienced Senior Homeowner Advocacy Analyst - Servicing to join our Compliance team at Shellpoint Mortgage Servicing. As a key member of our team, you will play a pivotal role in identifying, investigating, and resolving borrower, investor, and regulatory inquiries or complaints.Key ResponsibilitiesDevelop...

About Shellpoint Mortgage ServicingShellpoint Mortgage Servicing is a leading non-bank mortgage-servicing company in the United States. Our clients are businesses that own mortgage loans, and we manage their loan portfolios on their behalf. This includes collecting homeowners' mortgage payments, paying their tax and insurance bills, and helping homeowners in...

Job SummaryWe are seeking a highly skilled Document Administration Specialist II to join our team at Shellpoint Mortgage Servicing. As a key member of our organization, you will play a critical role in ensuring the accuracy and completeness of mortgage documentation.Key ResponsibilitiesReview and process mortgage documentation to ensure clear title of loans...

Job SummaryWe are seeking a highly skilled Document Administration Specialist II to join our team at Shellpoint Mortgage Servicing. As a key member of our team, you will be responsible for reviewing mortgage documentation to ensure clear title of loans serviced by Shellpoint Mortgage Servicing.Key ResponsibilitiesIdentify, process, and prepare required...

About Shellpoint Mortgage ServicingShellpoint Mortgage Servicing is a leading non-bank mortgage-servicing company in the United States. Our clients are financial institutions that own mortgage loans, and we manage their loan portfolios on their behalf. This includes collecting mortgage payments, paying taxes and insurance, and helping homeowners in default...

Job Title: Cash Control SpecialistShellpoint Mortgage Servicing (SMS) is a leading mortgage-servicing company in the United States. As a Cash Control Specialist, you will play a critical role in managing our clients' loan portfolios, ensuring timely payments, and maintaining accurate financial records.Responsibilities:Process daily payments, payoffs, and...

Job Title: Valuations Specialist IIAt NewRez LLC, we are seeking a highly skilled Valuations Specialist II to join our team. As a key member of our Default Support department, you will play a critical role in ensuring the accuracy and completeness of valuation reports.Key Responsibilities:Initiate valuation orders through established vendors using complete...

Job Title: Valuations Specialist IIAt Shellpoint Mortgage Servicing, we are seeking a highly skilled Valuations Specialist II to join our team. As a key member of our Default Support department, you will play a critical role in ensuring the accuracy and completeness of valuation reports.Key Responsibilities:Initiate valuation orders through established...

About the RoleWe are seeking a highly skilled Valuations Specialist II to join our team at Shellpoint Mortgage Servicing. As a key member of our Default Support department, you will play a critical role in ensuring the accurate valuation and preservation of our clients' assets.Key ResponsibilitiesInitiate Valuation Orders: You will be responsible for...

Job Title: Performing Loan ConsultantWe are seeking a highly skilled and motivated Performing Loan Consultant to join our team at Shellpoint Mortgage Servicing. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and homeowners across the country.Key Responsibilities:Provide excellent...