Housekeeping Operations Manager

2 weeks ago


Plainfield, New Jersey, United States Good Hospitality Services Full time

POSITION OVERVIEW: Responsible for overseeing the daily functions of the housekeeping division, guiding the efforts of all designated staff members, including room attendants, laundry personnel, and maintenance associates, to ensure that all guest accommodations and communal spaces are maintained in pristine condition.

KEY RESPONSIBILITIES:

  • Ensure adherence to company policies, operational procedures, and safety regulations.
  • Establish and uphold cleaning quality benchmarks and protocols.
  • Delegate cleaning assignments to room attendants on a daily basis.
  • Conduct thorough inspections of guest rooms and public areas to verify compliance with quality standards.
  • Oversee the daily activities of the housekeeping team and manage personnel tasks.
  • Collaborate with other departments to address operational challenges and facilitate seamless coordination of activities.
  • Participate in the recruitment process and recommend candidates for hiring as necessary.
  • Develop and implement training initiatives for all team members, ensuring continuous skill enhancement.
  • Initiate and suggest personnel actions, including performance evaluations and disciplinary measures.
  • Report significant outcomes, challenges, and personnel matters to the General Manager.
  • Lead departmental meetings to communicate updates and expectations.
  • Conduct periodic inventory assessments of supplies and linens.
  • Prepare purchase requisitions for management approval.
  • Manage vendor orders for authorized purchases.
  • Document relevant feedback in the front desk log.
  • Fulfill additional responsibilities as assigned by the General Manager.
  • Maintain a professional appearance by wearing a clean and pressed uniform.
  • Assign daily tasks to support staff to ensure operational efficiency.
  • Accountable for the training of staff to meet quality expectations.
  • Other responsibilities as designated.

Company: Good Hospitality Services

Position: Executive Housekeeper

Status: Full Time

Shift: First (Day), Second (Afternoon)

Job Category: Management



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