Collections Specialist
4 days ago
OneMain Financial is seeking a skilled Delinquent Account Recovery Specialist to join our team. As a key member of our collections team, you will be responsible for reviewing and monitoring delinquent accounts daily, maintaining losses at or below established guidelines, and ensuring compliance with company policies and procedures.
Key Responsibilities:
- Review and monitor delinquent accounts daily to identify opportunities for recovery
- Maintain accurate and up-to-date records of account activities
- Initiate contact with customers to negotiate repayment plans and resolve delinquent accounts
- Make recommendations to management regarding accounts that require additional attention
- Collaborate with internal teams to ensure seamless communication and resolution of customer issues
Requirements:
- 1 year of customer service experience
- High School Diploma or equivalent required
- Exceptional customer service and communication skills
- Ability to work in a fast-paced environment and meet productivity standards
About OneMain Financial:
OneMain Financial is a leading provider of personal loans and credit cards, dedicated to improving the financial well-being of hardworking Americans. We offer a comprehensive benefits package, including health and wellbeing options, 401(k) matching, and tuition reimbursement. Join our team and be part of a company that values collaboration, innovation, and customer satisfaction.
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West Valley City, Utah, United States OneMain Financial Full timeJob Summary:OneMain Financial is seeking a skilled Collections Specialist to join our team. As a Collections Specialist, you will be responsible for reviewing and monitoring delinquent accounts, maintaining losses at or below established guidelines, and initiating contact with customers to satisfy deficient balances.Key Responsibilities:Review and monitor...
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