Patient Access Representative III Emergency Department

1 week ago


Pasadena, California, United States Huntington Hospital Full time
Job Summary

Huntington Hospital is seeking a highly skilled Patient Access Representative III to join our Emergency Department team. As a key member of our team, you will be responsible for providing exceptional patient experience by working with physician offices, ancillary departments, Case Management, and Business Office.

Key Responsibilities
  • Provide outstanding customer service skills, exceptional verbal and written communication, conflict management, and service recovery.
  • Work with minimal supervision, projecting a positive and upbeat attitude.
  • Greet patients with a courteous and professional demeanor to obtain feedback on their hospital experience.
  • Float to all areas within Patient Access.
Requirements
  • High school diploma or equivalent.
  • Minimum of three years of experience in healthcare financial counseling preferred.
  • Strong organization and customer service skills.
  • Typing 35 wpm required.
  • Excellent analytical skills and proficient with Microsoft applications (Outlook and Excel).
What We Offer

As a valued member of our team, you will have the opportunity to work in a dynamic and supportive environment, with a focus on delivering world-class care to our patients. We offer a competitive compensation package, including an anticipated base compensation rate of $27.60 per hour, depending on qualifications and experience.

Huntington Hospital is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and supportive of all employees.



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