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Patient Access Specialist III

2 months ago


Pasadena, California, United States Huntington Hospital Inc Full time

Internal Workers - Please log into your Workday account to apply

Huntington Hospital Employee Login

Compensation Range:

Anticipated Base compensation rate is in the range of $27.60 / Hour depending on qualifications and experience.

Department:

856000 Admitting

Role Overview:


This position is pivotal in collaborating with physician offices, ancillary departments, Case Management, and the Business Office to ensure a superior patient experience.

The role emphasizes exceptional customer service skills, outstanding verbal and written communication, conflict resolution, and a positive service-oriented attitude.

The individual will operate with minimal oversight, consistently displaying a friendly and professional demeanor while gathering feedback on patient experiences. This role requires flexibility to assist in various areas within Patient Access.

EDUCATION REQUIREMENTS:

High school diploma or equivalent is required. Some college coursework is preferred.

EXPERIENCE AND TRAINING:

A minimum of three years of experience is required, with five years preferred, particularly in healthcare financial counseling. Strong organizational and customer service skills are essential.

SKILLS REQUIRED:

Typing speed of 35 wpm is mandatory.
Excellent analytical abilities and proficiency in Microsoft applications (Outlook and Excel) are necessary.
Competency assessments must be passed regularly.

Worker Type:

Regular

Full time

Shift:

Days