Homelessness Prevention Case Manager

5 days ago


San Jose, California, United States Sacred Heart Community Service Full time
Job Title: Homelessness Prevention Case Manager

Sacred Heart Community Service is seeking a highly motivated and compassionate Homelessness Prevention Case Manager to join our team. As a key member of our Family Assistance Team, you will play a critical role in supporting low-income families at risk of homelessness through financial assistance, temporary case management, and connections to community resources.

Responsibilities:
  • Conduct prescreens and intakes to determine participant eligibility and assess the level of assistance needed.
  • Engage families through assessment of strengths and needs, and develop goals and service plans to ensure families remain stably housed.
  • Provide flexible financial assistance, temporary case management, and other support to help families maintain permanent housing.
  • Act as an advocate in maintaining stable housing, including assisting families with education on tenant's rights, landlord mediation, and connections to legal services.
  • Support families with finding and securing new housing, when needed.
  • Assist families with budget counseling and financial literacy services.
  • Connect families to other opportunities and resources at SHCS, including essential services, self-sufficiency programs, and opportunities to volunteer and participate in organizing committees.
Requirements:
  • Bachelor's degree in social work, public health, or related field, or equivalent experience.
  • Three years of experience in human services or related field.
  • Bilingual and bicultural in English-Spanish written and verbal.
  • Experience providing culturally competent, strength-based case management, supportive services, and linkages to community resources.
  • Strong communication skills, including the ability to deliver difficult messages with compassion and to communicate respectfully with families in stressful situations.
  • Sensitivity to issues surrounding households experiencing homelessness, substance use, mental illness, or disabilities.
  • Ability to thrive in a flexible, fast-paced environment, while maintaining a positive, solution-oriented approach.
  • Ability to work collaboratively in a team environment and to work independently with limited supervision when necessary.
  • Computer skills, including proficiency in MS Word, Excel, PowerPoint, Google Suite, and ability to quickly learn and develop proficiency with tracking database systems.
  • Valid CA driver's license, reliable personal vehicle, and vehicle insurance.
Preferred Qualifications:
  • Two years of experience working in outreach, shelter, or supportive housing programs for homeless or at-risk households.
  • Experience working with landlords, local rental markets, and/or Housing First-focused non-profits.
Benefits:

This is a non-exempt, hourly position with a starting rate of $25-$27 per hour. The salary is commensurate with experience. Excellent benefits include fully paid medical insurance for employees and majority paid medical insurance for qualified dependents, dental insurance, vision insurance, 12 paid holidays, 10 paid sick days per year, additional wellness benefits, basic life and long-term disability insurance, professional development, and more.

Sacred Heart Community Service is proud to be an Equal Opportunity Workplace and an Affirmative Action Employer. We are committed to building a team of people of diverse ethnic, cultural, and experimental backgrounds. We especially encourage members of historically underrepresented and marginalized communities, people of color, women, people living with disabilities, veterans, and LGBTQ+ people to apply.



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