Contact Center Manager

3 weeks ago


Lenexa, Kansas, United States Choctaw Resort Development Enterprise Full time
Responsibilities

As a Contact Center Manager, you will be responsible for overseeing the day-to-day activities of our contact center, including supervising staff, handling customer complaints, and implementing processes to improve efficiency and productivity. You will also be responsible for ensuring that all interactions with customers are handled in a professional and courteous manner.



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