Department Team Lead

1 week ago


Cedar Park, Texas, United States H & M Hennes & Mauritz Gruppe Full time
Job Summary:

The Department Team Lead is responsible for driving sales and profit growth in the store by delivering exceptional customer experiences and implementing effective visual merchandising strategies.

Key Responsibilities:
  • Collaborate with the sales team to analyze sales and profit trends, and develop action plans to maximize sales and minimize losses.
  • Lead the visual merchandising team to create visually appealing store displays and window displays that drive customer engagement and sales.
  • Develop and implement strategies to improve customer service standards, including coaching and training sales associates.
  • Manage the store's inventory levels, including ordering and receiving merchandise, to ensure optimal stock levels and minimize waste.
  • Oversee the store's operational processes, including cash handling, customer service, and store maintenance, to ensure a smooth and efficient customer experience.
  • Recruit, train, and develop sales associates to ensure they have the skills and knowledge needed to deliver exceptional customer service and drive sales.
  • Conduct regular performance reviews and provide feedback to sales associates to help them improve their performance and achieve their goals.
  • Stay up-to-date with company policies and procedures, and ensure that all sales associates are aware of and comply with them.
Requirements:
  • Proven track record of driving sales and profit growth in a retail environment.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to analyze sales and profit trends and develop effective solutions.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
  • High school diploma or equivalent required; bachelor's degree in business or a related field preferred.
Benefits:
  • Competitive salary and bonus structure.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) plan with company match.
  • Opportunities for career advancement and professional development.
About H&M:

H&M is a global fashion retailer that is committed to providing high-quality, on-trend clothing and accessories to customers around the world. We are a dynamic and fast-paced company that is always looking for talented and motivated individuals to join our team.



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