Senior Account Growth Manager
3 weeks ago
The Senior Account Growth Manager will be responsible for growing and supporting major customers and their projects. This role requires excellent project planning and scheduling skills, as well as excellent client-facing and internal communication skills.
Key Responsibilities
- Develop project communication processes to ensure timely and effective delivery of customer solutions.
- Review ongoing sales support needs and coordinate resources to deliver customer solutions within time, scope, quality, and cost constraints.
- Foster relationships with customers to enable future account sales and assist with aging invoices over 30 days.
- Complete monthly and quarterly business review needs for internal stakeholders and customer review.
- Review work in process orders and assist the team in pushing installs to completion.
Requirements
- Minimum 5 years of experience in a Major Account customer-facing role.
- Excellent project planning and scheduling skills.
- Excellent client-facing and internal communication skills.
- Excellent written and verbal communication skills.
- Solid organizational skills, including attention to detail and multi-tasking skills.
- Strong working knowledge of all Microsoft Office Products, Smartsheet, etc.
- Ability to travel.
What We Offer
- 10 Paid Holidays
- Flexible Time Off
- 401(k) Company Match
- Health, Dental, and Vision Insurance
- HSA and FSA
- Disability & Occupational Accident Insurance
- Company-Paid Life Insurance Policy
- Employee Assistance Program (EAP)
- World-class paid training program for long-term career success.
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