Business Operations Manager
4 weeks ago
The Business Manager is responsible for overseeing the daily operations of the property, including financial management, resident relations, and leasing activities. This role involves ensuring the property's performance and value through detailed financial reporting, effective budgeting, and operational excellence.
Key Responsibilities
- Financial Management: Facilitate rent collections, manage delinquency accounts, and prepare detailed financial reports.
- Budget and Financial Planning: Assist in preparing annual budgets and long-term financial plans, monitor budget performance, and recommend necessary adjustments.
- Operational Oversight: Supervise property staff to ensure high standards of maintenance, leasing, and resident services.
- Resident Relations and Customer Service: Respond to resident requests, resolve complaints, and implement customer service standards.
- Leasing and Marketing: Conduct property tours, oversee leasing processes, and develop sales and marketing strategies.
- Compliance and Risk Management: Ensure adherence to Fair Housing regulations and company best practices.
- Administrative Duties: Maintain proficiency in property management software and handle administrative tasks.
Other Key Skills:
- Exceptional customer relations and communication skills.
- Proficiency in basic office equipment, bookkeeping, and intermediate mathematical functions.
- Competency in software applications such as Excel, Word, and PowerPoint.
- Strong attention to detail and ability to follow up effectively.
Benefits:
- Competitive salary based on experience.
- Health, dental, and vision insurance.
- Retirement plan options.
- Paid time off and other benefits.
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