Assistant Branch Manager II

3 days ago


Tucson, Arizona, United States OneAZ Credit Union Full time
Job Summary

We are seeking an experienced and skilled Assistant Branch Manager II to join our team at OneAZ Credit Union. As a key member of our branch operations team, you will play a critical role in overseeing daily operations, sales, and member service of our full-service Credit Union branch.

Key Responsibilities
  • Assist the Branch Manager in directing and coordinating activities to implement Credit Union policies, procedures, and practices.
  • Direct activities involving implementation of establishment services and functions, including collecting delinquent accounts, authorizing loans, and opening savings accounts.
  • Assist in establishing procedures for custody and control of assets, records, loan collateral, and securities to ensure safekeeping.
  • Assist the Branch Manager in developing branch goals and action plans to achieve those goals, while continuously monitoring branch performance.
  • Educate, promote, and sell various Credit Union products and services to members.
  • Partner with the Branch Manager to conduct community outreach efforts to promote brand awareness, establish and strengthen local community relationships, and support member growth.
  • Lead the branch team of associates, including interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems.
  • Prepare financial and regulatory reports required by law, regulations, Credit Union management, and the Board of Directors.
  • Maintain branch reports for internal use, the Board of Directors, and Corporate Officers.
  • Assist the Branch Manager with the preparation and monitoring of annual budgets and staffing and facility needs.
  • Examine, evaluate, and process loan applications.
  • Work directly with members to resolve issues and concerns.
  • Open, secure, and close the branch as needed.
Requirements
  • High School Diploma or General Educational Development (GED) required.
  • Associate's Degree or Bachelor's Degree preferred.
  • 3-5 years of sales, customer service, or client-facing experience required.
  • Experience within a financial institution required.
  • Experience with policy and procedure compliance and management.
  • OR equivalent combination of education and experience.
Preferred Qualifications
  • Excellent verbal/written communication, organizational, interpersonal, and time management skills.
  • Strong leadership, critical-thinking, and problem-solving skills.
Why Join OneAZ Credit Union?

We offer a unique culture and a comprehensive benefits package, including low-cost medical, dental, and vision plans, gym reimbursement, paid parental leave, generous personal days and vacation time, and an award-winning 401(k) program. We are proud to be an equal opportunity employer and value diversity. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex (including pregnancy), age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, or any other legally recognized protected basis under federal, state, or local law.



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