Operations Coordinator

4 weeks ago


Bethlehem, Pennsylvania, United States True Management LLC Full time
Job Description
At True Management LLC, we are seeking a highly organized and detail-oriented Office Operations Coordinator to join our team. In this role, you will provide administrative support to our leadership team, ensuring the smooth operation of our office. Your responsibilities will include providing structure to our organization, spearheading scheduling and invoicing, and supervising administrative staff. A strong candidate will have excellent time management skills, people management abilities, and a friendly demeanor.

Key Responsibilities:
  • Develop, update, and maintain relevant office procedures
  • Maintain an organized filing system with proper documentation
  • Insert customer and account data accurately & efficiently
  • Communicate with Field Manager to ensure proper staffing/scheduling needs
  • Perform administrative tasks as delegated by the Field Manager
  • Supervise communication channels between employees and customers
  • Oversee office staff and ensure their productivity
  • Lead scheduling team and conduct performance management
  • Answer incoming phone calls and route them to the appropriate person
  • Schedule appointments and maintain calendar
  • Accounts payable/recievable
  • Invoicing and data entry
  • Light HR responsibilities
  • Perform interviews and new hire onboarding as needed
  • Order & maintain uniform supply, office supplies, etc.
  • Address and resolve customer concerns with a professional attitude

Requirements:
  • High school diploma/GED required, Associates/Bachelor's degree or administrative training is preferred
  • Spanish speaking a plus
  • Attention to detail & confidentiality
  • Previous experience as an Office Coordinator/Admin Assistant or in a similar position
  • Familiarity with standard office procedure
  • Excellent computer skills and knowledge of Microsoft Word, Outlook, and Excel
  • Highly organized with excellent time management skills and the ability to prioritize projects
  • Attention to detail and strong professionalism
  • Self-Starter with the ability to work independently & take on new tasks
  • MUST PASS PRE-EMPLOYMENT DRUG TESTING & BACKGROUND CHECKS

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