Rental Services Coordinator
4 days ago
About the Role:
We are seeking an experienced Rental Services Coordinator to join our team As a key member of our frontline team, you will be responsible for providing exceptional customer service to our internal and external customers. You will gain knowledge through local training and hands-on experience to provide administrative support, serve customers, and act as a rental backup in a large home city branch or airport location.
This is a part-time position that pays $17 per hour and offers flexibility with its Monday, Wednesday, Friday schedule from 8am-3:30pm.
Key Responsibilities:
- Answer incoming calls for reservations, rate quotes, and general questions; resolve customer inquiries and concerns in a professional manner.
- Respond to customer emails and messages in a timely and courteous fashion.
- Provide detailed information on rental policies, procedures, and requirements to customers.
- Process customer transactions, including payments and returns, in accordance with established guidelines and regulations.
- Maintain accurate records and reports, ensuring compliance with company standards and regulatory requirements.
- Participate in ongoing training and development programs to enhance skills and knowledge.
- Work collaboratively with colleagues to achieve business objectives and goals.
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