Assistant Branch Manager
4 days ago
We are looking for an enthusiastic and detail-oriented individual to fill the role of Customer Service Representative. As a member of our team, you will be responsible for providing top-notch customer service, both in-person and over the phone.
This is a part-time position located at 1475 Powell Blvd, Gresham, OR 97030, with a salary of approximately $17 per hour. The schedule includes Monday, Wednesday, Friday from 8am-3:30pm.
In this role, you will have the opportunity to develop your skills and knowledge through on-the-job training and hands-on experience. You will work closely with customers, other branches, and vendors to provide assistance and resolve issues.
Key Responsibilities:
- Receiving and responding to customer inquiries
- Providing information and resolving issues related to rentals, reservations, and other customer concerns
- Assisting customers with their rental needs, both in-person and over the phone
- Processing returns, check-ins, and exit kiosk transactions
- Marketing the company and its services to customers
- Performing various administrative tasks, such as research and billing support, accounts receivables, and supply maintenance
- Working closely with management to address any vehicle problems or maintenance needs
Requirements:
- High school diploma or equivalent required
- At least one year of prior customer service or retail experience
- Valid driver's license with no more than two moving violations or at-fault accidents in the past three years
- No drug or alcohol-related convictions on driving record in the past three years
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