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Key Holder

2 months ago

Redwood City, California, United States Comoto Full time
About the Role

We are seeking a highly motivated and customer-focused Key Holder to join our team at Comoto. As a Key Holder, you will be responsible for providing an exceptional shopping experience for our customers, maintaining a strong sense of product knowledge, and assisting with store operations.

Key Responsibilities
  • Provide outstanding customer service and maintain a high level of product knowledge
  • Assist with store operations, including opening and closing procedures, returns, and special orders
  • Stay up-to-date with brand and product knowledge, company information, and sales events
  • Maintain store aesthetics and follow merchandising plans
What We Offer

As a Key Holder at Comoto, you can expect:

  • An hourly base rate, plus the opportunity to earn commission on a tiered system based on meeting your sales goal
  • Additional incentives, such as SPIFFS, and generous employee discounts on all products
  • A comprehensive training program to help you succeed in your role
  • A dynamic and supportive work environment with opportunities for growth and development
Requirements

To be successful as a Key Holder, you will need:

  • 1 year + of Key Holder or Sales Lead experience, or an equivalent role at a retail store
  • 2 years + of sales or customer service experience
  • A self-starter mentality and a passion for delivering exceptional customer service
  • Experience with computers and POS systems, particularly RetailPro
  • Motorcycle riding, knowledge, or interest (strongly desired, but not required)
About Comoto

Comoto is a growing company that values its employees and provides opportunities for career advancement. We are committed to creating a positive and inclusive work environment that supports the well-being of our team members.