Veterinary Hospital Operations Manager

4 weeks ago


Culver City, California, United States ACCESS Specialty Animal Hospital - Los Angeles Full time
Job Summary

We are seeking a dedicated and enthusiastic leader to join our overnight team at ACCESS Specialty Animal Hospital - Los Angeles. As a Veterinary Hospital Operations Manager, you will oversee operations during the nighttime hours and ensure quality care for our patients.

Key Responsibilities
  • Responsible for maintaining a technical staff that adheres to the principles of Quality, Integrity, Compassion, and Service.
  • Responsible for the training, performance, scheduling, and review of specialty department technical staff.
  • Provide primary point of contact for technical questions, comments, concerns, and issues for the specialty departments.
  • Scheduling and performance of interviews and skill assessments for all potential technical staff new hires for the specialty departments.
  • Appropriate scheduling of specialty technical staff to maximize coverage and minimize overtime.
  • Share responsibility with the ECC Technician Manager for making sure all Cubex machines are fully stocked and all necessary maintenance on the Cubex machines are performed.
  • Provision of medical, behavioral, and performance expectations to specialty technical staff.
  • Oversight of specialty technical staff performance, ensuring quality control and consistency of technical task completion.
  • Performance of specialty technical staff review on a regular basis to ensure staff members are provided clear expectations and understand how they perform compared to expectations.
  • Communication with Hospital Administrator on specialty equipment performance and maintenance to ensure necessary functionality.
  • Work closely with Hospital Administrator as well as the entire administrative team to ensure consistent practices throughout the hospital.
  • Act as primary person for resource management of specialty technical staff.
  • Responsible for being primary key-holder or Cubex resource as needed.
  • Responsible for scheduling regular specialty technical staff meetings and verifying that all action items from each meeting are handled before eliminating them from the list of items to complete.
  • General facility oversight and knowledge, including handling or delegation of first response for urgent specialty department needs.
  • Responsible for upholding the spirit of ACCESS by handling all necessary tasks that require attention.
Requirements
  • The Overnight Manager must possess an RVT license, and 2+ years of lead or supervisory experience in a veterinary hospital.
  • Must be an excellent leader.
  • Must be well organized and able to multi-task effectively.

We look forward to hearing from you, apply today.



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