Chick-fil-A Team Leader Position

4 weeks ago


National City, California, United States Chick-fil-A Mile of Cars DTO and Chula Vista West FSR Full time
Job Summary

We are seeking a highly motivated and experienced Team Leader to join our Chick-fil-A Mile of Cars DTO and Chula Vista West FSR team. As a Team Leader, you will be responsible for leading a team of team members, ensuring excellent customer service, and maintaining high standards of quality and cleanliness.

Key Responsibilities
  • Lead a team of team members to provide exceptional customer service and maintain high standards of quality and cleanliness.
  • Run shifts and store operations, ensuring seamless execution of daily tasks.
  • Uphold Team Members to Chick-fil-A standards, including uniform and hygiene standards, hospitality standards, and cleanliness standards.
  • Serve guests by taking orders, handling cash and credit cards, making drinks and desserts, and delivering meals to guests at their table or to a designated pick-up area.
  • Maintain cleanliness of the work area, dining room, parking lot, restrooms, and playground.
  • Stock sauces, cups, lids, and other supplies as needed to maintain throughout the shift.
  • Effectively manage and lead a team of people serving our guests while maintaining our operating standards to provide the best hospitality and guest experience.
  • Coach, teach, and train team members on policies and procedures and create a positive work environment for everyone.
  • Maintain food safety and cleanliness standards.
  • Open and/or close the restaurant, leading the shift as a key holder.
Requirements
  • Be hard-working, team-oriented, friendly, honest, and have great customer service skills.
  • Have reliable transportation with a current driver's license.
  • Be authorized to work in the United States.
  • Be at least 18 years old.
  • Have a High School diploma or equivalent.
  • Be available to work any time, including Saturdays, with time off given for special requests.
  • Have at least one year of previous restaurant management or leadership experience.
  • Have a high stress tolerance.
  • Have clear communication skills.
  • Excellent verbal and written communication skills.
  • Ability to take ownership of assignments.


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