Marketing Director, Consumer Engagement

2 days ago


Princeton, New Jersey, United States Otsuka Pharmaceutical Co., Ltd. Full time
Job Description

Otsuka Pharmaceutical Company is a global healthcare leader dedicated to creating innovative products that improve human health and well-being. We are seeking a highly skilled and experienced marketing professional to join our team as an Associate Director, Consumer Marketing.

Key Responsibilities
  • Develop and execute comprehensive marketing strategies to drive consumer engagement and brand awareness.
  • Collaborate with cross-functional teams to launch new products and services, ensuring seamless execution and timely delivery.
  • Manage and represent the brand on internal and external functional groups, driving project completion and budget adherence.
  • Play a lead role in developing and executing tactical plans, managing external agencies and extended team members to ensure alignment with Consumer brand strategy.
  • Coordinate and participate in brand planning processes, market research activities, and patient engagement strategies.
  • Act as a champion for innovation, driving the creation of direct-to-patient tactics and exceptional creative and patient-first messaging and language strategies.
  • Employ a design-thinking methodology to ensure the best patient experience, adopting an omnichannel engagement approach in the selection of channels and promo mix.
  • Establish a feedback loop to continuously monitor performance, allowing for optimization of promotional mix and quick pivots when necessary.
Requirements
  • Bachelor's Degree in Marketing or related business discipline.
  • Minimum of 6 years working within a bio/pharma company focused on marketing.
  • Experience working with Patient Support teams to design and deploy white-glove Patient Services Programs.
  • Experience in translating patient insights into impactful consumer promotional tactics.
  • Proven track record of launching rare disease brands with specific marketing responsibilities for consumer/patient.
  • Strong grasp of marketing and engagement concepts, including Human Centered Design, Design Thinking, Omnichannel, and Patient Journey Mapping.
  • Proven track record of executing fully integrated digital campaigns for patients.
  • Strong leadership and emotional intelligence skills, capable of working through ambiguity and thriving in a fast, high-pressure environment.
  • Proven advanced analytical skills, project management, and financial acumen skills.
  • Experience in nephrology and/or highly competitive therapeutic rare disease areas.
  • Previous experience working in patient services or biotech sales.
  • Market research, business intelligence skills, a plus.
  • Strong knowledge of marketing technologies: Salesforce Marketing Cloud, Acquia/Drupal CMS, Snowflake, Veeva Vault for Digital Asset Management (DAM).
Benefits
  • Comprehensive medical, dental, vision, and prescription drug coverage.
  • Company-provided Basic Life, AD&D, Short-term and Long-term Disability insurance.
  • Tuition reimbursement.
  • 401(k) match.
  • PTO allotment each calendar year, paid holidays, and paid leave programs, as well as other company-provided benefits.
Competencies
  • Accountability for Results: Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
  • Strategic Thinking & Problem Solving: Make decisions considering the long-term impact to customers, patients, employees, and the business.
  • Patient & Customer Centricity: Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
  • Impactful Communication: Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
  • Respectful Collaboration: Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
  • Empowered Development: Play an active role in professional development as a business imperative.


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