Patient Care Coordinator
4 weeks ago
Job Summary:
We are seeking a highly skilled Patient Care Manager to join our team at Barbour Orthopaedics & Spine. The successful candidate will be responsible for ensuring that patients move through our patient process efficiently and to their natural conclusion.
Key Responsibilities:- Patient Scheduling: Manage new patient referrals and oversee timely and efficient scheduling.
- Billing and Documentation: Follow up with referral sources no later than 72 hours after each patient appointment with updated notes.
- Referral Monitoring: Communicate with referral sources to obtain relevant case information and maximize treatment for patients treating on a lien basis.
- Referral Source Development: Partner with AE's and PM's to keep detailed and accessible records of referral source preferences, transactions, comments, and complaints.
- Record Management: Oversee prompt response time for medical records requests and work with referral sources to maximize treatment based on available case limits.
- At least 2 years medical or legal case management experience.
- World-class knowledge of Salesforce and Microsoft Office 365.
- Ability to effectively deliver clear, concise communication.
- Ability to excel as a team player on a daily basis and foster positive relationships interdepartmentally.
- Bilingual preferred.
- Strong planning and organizational skills and ability to be a self-starter.
- Able to work under pressure with competing demands requiring ability to effectively organize and prioritize workload and time.
- Strong knowledge of medical terminology and procedures.
- Ability to work in a fast-paced environment with multiple priorities.
- Excellent communication and interpersonal skills.
What We Offer:
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
How to Apply:
Please submit your resume and cover letter to [insert contact information].
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