Patient Care Coordinator

4 weeks ago


Atlanta, Georgia, United States Barbour Orthopaedics Full time
Job Title: Patient Care Manager

Job Summary:

We are seeking a highly skilled Patient Care Manager to join our team at Barbour Orthopaedics & Spine. The successful candidate will be responsible for ensuring that patients move through our patient process efficiently and to their natural conclusion.

Key Responsibilities:
  • Patient Scheduling: Manage new patient referrals and oversee timely and efficient scheduling.
  • Billing and Documentation: Follow up with referral sources no later than 72 hours after each patient appointment with updated notes.
  • Referral Monitoring: Communicate with referral sources to obtain relevant case information and maximize treatment for patients treating on a lien basis.
  • Referral Source Development: Partner with AE's and PM's to keep detailed and accessible records of referral source preferences, transactions, comments, and complaints.
  • Record Management: Oversee prompt response time for medical records requests and work with referral sources to maximize treatment based on available case limits.
Requirements:
  • At least 2 years medical or legal case management experience.
  • World-class knowledge of Salesforce and Microsoft Office 365.
  • Ability to effectively deliver clear, concise communication.
  • Ability to excel as a team player on a daily basis and foster positive relationships interdepartmentally.
  • Bilingual preferred.
  • Strong planning and organizational skills and ability to be a self-starter.
  • Able to work under pressure with competing demands requiring ability to effectively organize and prioritize workload and time.
Preferred Qualifications:
  • Strong knowledge of medical terminology and procedures.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Excellent communication and interpersonal skills.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

How to Apply:

Please submit your resume and cover letter to [insert contact information].



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