Facilities Maintenance Manager
5 days ago
In addition to providing exceptional customer service to Planet Fitness members, prospective members, and guests, the Building Maintenance Supervisor will be responsible for overseeing the day-to-day maintenance operations for the gym. This includes the general maintenance of all equipment, electrical, plumbing, structural, and landscape areas on the property.
Key Responsibilities- Maintain and repair all workout and spa equipment.
- Service and maintain HVAC units.
- Maintain and repair all plumbing fixtures.
- Maintain all TVs and AV equipment.
- Maintain and repair any structural fixtures on the property.
- Maintain landscape on the property.
- Develop and maintain maintenance schedules for the gym.
The Building Maintenance Supervisor will be the face of Planet Fitness, providing exceptional customer service to members, prospective members, and guests. This includes:
- Greeting members, prospective members, and guests in a friendly and welcoming manner.
- Providing assistance with membership-related inquiries and issues.
- Facilitating tours of the gym for prospective members.
- Responding to member questions and concerns in a timely and professional manner.
- General to advanced knowledge and experience in all areas of building and property maintenance.
- Ability to develop and maintain maintenance schedules and reports.
- Customer service background preferred.
- Basic computer proficiency.
- Upbeat and positive attitude.
- Punctuality and reliability are a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
The Building Maintenance Supervisor will be required to:
- Continually stand and walk during shift.
- Continually talk in person or on the phone during shift.
- Climb various ladders.
- Occasionally lift up to 50 lbs.
- Occasionally encounter toxic chemicals during shift.
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