Front Office Coordinator

3 weeks ago


Newport News, Virginia, United States Hanger Full time

Hanger, Inc. is a leader in the provision of orthotic and prosthetic services and products. We are seeking a highly skilled Front Office Coordinator to join our team.

About the Role

The Front Office Coordinator will provide administrative support to patients, colleagues, and referral sources through the coordination and administration of front office activities. This role requires strong computer proficiency, customer service skills, and attention to detail.

Key Responsibilities
  • Scheduling appointments and managing patient records
  • Validating insurance and payment authorization
  • Inputting claims and processing payments
  • Conducting billing research and responding to telephone inquiries
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Less than 1 year of experience in customer service, administration, or a related field
  • A valid driver's license and a driving record within Hanger's Motor Vehicle Safety Policy and Procedures
Preferred Qualifications

We are looking for candidates with:

  • At least 1-2 years of experience with EMR/electronic health/medical record systems
  • Working knowledge of HIPAA and other medical insurance regulations and terminology
  • An associate's degree
  • Ability to type 40 correct words per minute
  • Experience with MS Office products and automated billing systems
Our Investment in You

Hanger offers competitive compensation packages, including:

  • Competitive salary: $55,000 - $65,000 per year
  • 8 paid national holidays and 4 additional floating holidays
  • PTO that includes vacation and sick time
  • Medical, dental, and vision benefits
  • 401k savings and retirement plan
  • Paid parental bonding leave for new parents
  • Flexible work schedules and part-time opportunities


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