Medical Office Operations Specialist

7 days ago


Newport News, Virginia, United States Hanger Full time
About Hanger, Inc.

Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering advanced solutions, clinically differentiated programs, and exceptional customer service. With 160 years of clinical excellence and innovation, Hanger aims to lead the O&P markets by providing superior patient care, outcomes, services, and value.


Job Description

We are seeking an experienced Medical Office Administrator to provide administrative support to patients, colleagues, and referral sources through the coordination and administration of front office activities. The ideal candidate will have a background in an administrative role with strong computer proficiency and excellent customer service skills.

  • Responsible for scheduling appointments, validating insurance and payment authorization, inputting claims, processing payments, performing account collections, conducting billing research, and responding to telephone inquiries.
  • Create new patient charts and maintain accurate patient records.
  • Scan and file patient documents, ensuring complete and accurate information.
  • Manage incoming phone calls and obtain insurance authorization.
  • Provide financial counseling to patients and post over-the-counter payments.
  • Daily document research on electronic health/medical record systems.


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