Restaurant General Manager

7 days ago

Oak Park, Illinois, United States Potbelly Sandwich Works Full time
General Manager Job Description

Potbelly Sandwich Works is seeking a highly skilled and experienced General Manager to lead our Oak Park location. As a General Manager, you will be responsible for creating a positive and productive work environment, driving sales growth, and ensuring exceptional customer service.

Key Responsibilities:
  • Train, coach, and develop all shop team members to realize their potential.
  • Assess staff abilities and create effective development plans.
  • Interview, select, and hire great people who represent Potbelly Values.
  • Develop and maintain a Good Vibes culture that fosters strong attraction and retention.
  • Effectively schedule Associates, Certified Trainers, and Shift Leaders.
  • Update communication board with critical shop information.
  • Hold regular meetings with key shop staff.
  • Ensure all security procedures are followed.
  • Control cost of goods, variances, and inventories within the shop.
  • Drive neighborhood shop marketing and promotions to maximize sales potential.
Requirements:
  • Minimum of 2 years as a General Manager in a restaurant or retail environment with P&L responsibility.
  • Strong business acumen and ability to understand and interpret financial reports.
  • Excellent communication and leadership skills.
  • Ability to maintain deadlines and prioritize while running an effective shift.
  • Compliance with health and safety standards for food, cleanliness, and safety.
What We Offer:
  • Competitive pay with performance-based annual raises.
  • Medical, Dental & Vision Insurance.
  • Domestic Partnership Benefits.
  • Paid Parental Leave.
  • FSA and HSA with Employer Contribution.
  • Commuter Benefit Program.
  • Retirement Savings 401(k) with company match.
  • Employee Assistance Program.
  • Paid Time Off.
  • Discount Program.
  • Flexible Work Schedule.
  • Career growth opportunities.

Potbelly actively creates and promotes an environment that is inclusive of all people and their unique abilities, strengths, and differences. We respect and embrace diversity in each other, our customers, suppliers, and all others with whom we interact as an essential component in the way we do business. Diversity only strengthens our Potbelly vibe, who we are, and how we work.

We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, or veteran status.

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