Community Outreach Worker

6 days ago


Jersey City, New Jersey, United States Church World Service Full time
About the Role

CWS is seeking a skilled Refugee Resettlement Specialist to join our team. As a key member of our Direct Client Services team, you will play a critical role in supporting refugees to successfully integrate into their new communities.

Key Responsibilities
  • Welcome and orient refugee populations to the community and culture, providing a warm and welcoming environment for those who have experienced trauma and displacement.
  • Assist clients in developing self-sufficiency plans, empowering them to achieve their goals and become independent members of their new communities.
  • Provide case management and identify support services that help clients to better integrate and succeed in their new community, including ESL, job training, transportation, immigration services, and childcare.
  • Document all contacts and services in client case files and maintain case note logs, ensuring accurate and comprehensive records of client interactions.
  • Provide translation/interpretation and accompaniment to clients when necessary, facilitating communication and access to essential services.
  • Attend community outreach events and meetings, trainings, and conferences about services for refugees, staying informed about best practices and emerging trends in refugee resettlement.
  • Represent the program at meetings and speaking engagements relevant to the responsibilities of the position, promoting CWS's mission and values.
  • Perform all duties in a culturally and linguistically appropriate manner, demonstrating a deep understanding of the needs and experiences of refugees.
Requirements
  • Bachelor's degree or equivalent years of experience in lieu of degree.
  • 3 years of previous work experience and interest in refugee resettlement, case management, or other direct social services to migrants and refugees.
  • Fluency in Haitian Creole or Spanish is required. Superior English written and verbal communication skills are required.
  • The successful candidate must be computer literate, with proficiency in MS Office (Excel and Word) and internet applications.
What We Offer

CWS offers a competitive benefits package, including medical, dental, and vision insurance, a retirement plan, generous paid time off, and opportunities for professional growth and development.



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