Service Coordinator

19 hours ago


Manassas, Virginia, United States My Plumber Plus Full time

At My Plumber Plus, we are committed to delivering exceptional customer experiences. As a Service Coordinator, you will play a crucial role in ensuring that our customers receive timely and satisfactory resolutions.

The ideal candidate will have a proven track record in customer service/dispatch and at least 2 years of Dispatch experience in a residential home service setting. You should be highly organized with exceptional follow-through abilities, possess strong verbal and written communication skills, and be able to build trust, diffuse conflict, and hold others accountable.

We offer a competitive salary of $18 - $20/hour, comprehensive benefits including health insurance, vision and dental insurance, 401k with company match, paid vacation, and ongoing training and professional development.

In this role, you will learn the business, prioritize urgent customer calls, optimize technician usage, ensure quality customer experiences, participate in training, and respond to customer requests, resolve issues, and promote the brand.

We are an equal opportunity employer and welcome all qualified candidates to apply.



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